Senior Customer Success Manager

6 months ago


Auckland City, New Zealand Unbeatable Full time

**The Company**:
Our client is a New Zealand-based AI business that leads the retail industry in demand planning software, utilizing AI for highly accurate consumer demand forecasting. The highly sophisticated platform enables retailers to boost sales, minimize working capital, and maximize profits, surpassing traditional spreadsheet methods. Our client works with some of the largest retailers in New Zealand and is keen to expand globally.

**The Role**:
**The Skills Required**:

- Experience with SaaS, Software, or AI companies. Ideally someone who themselves is a strong user of software or someone who has experience with integrating software into large enterprise customers.
- Strong customer relationship development experience across multiple customer accounts
- Higher level of supply chain planning understanding, ideally in relation to merchandise planning
- We're looking for someone who’s willing to travel to Australia on multi-day visits

**The Offer**:

- Competitive salary
- Flexible working from home policy
- The chance to work in the world of AI in a successful AI scale-up



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