Lead Content Designer

4 weeks ago

Auckland City, New Zealand Canva Full time

**Join the team redefining how the world experiences design.
- Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte- Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.**Where and how you can work**
- Our flagship campus is in Sydney, Australia but in Aotearoa, we have a hub in Auckland that we call home to our local operations. And with that, you have choice in how and where you work. That means if you want to do your thing at our Auckland hub (if you're nearby) or at home or a bit of both, it's up to you.**What you’d be doing in this role
- As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.- THIS ROLE IS A REMOTE ROLE, BUT YOU MUST BE LOCATED OR WILLING TO RELOCATE TO AUSTRALIA OR NEW ZEALAND.**About the group you’ll be a part of
- Part of the Product Platform supergroup, the UX Platform’s group mission is ‘to ensure a delightful experience for every user on every device’. The group is made up of teams that focus on systems, tooling and guidance for Canva’s Design System, Accessibility and Internationalisation teams, to name a few.**About the teams you’ll work with
- Our Design System teams focus on two streams: the development and maintenance of foundational components, and increasing adoption of the design system across the org.- Collectively, the team’s mission is to build a world-class design system that empowers Canva staff to craft consistent and excellent experiences at scale.**About Content Design at Canva
- We're on a mission to help our users fulfill their goals with clarity and joy.- We’re looking to achieve this by building an amazing team with a culture of clear and crisp writing. Our focus is on systems, not just sentences. We create and improve flows, not just the words. We seek to have a deep impact on key areas, not just shallow impact everywhere.- Content Design is a small and growing part of our Design specialty. Canva sees content as a crucial part of its ongoing success - and we’re really focused on improving our content experience. We have a fun, human voice that we want to do a better job of getting across to our users, instead of, you know, “generic UX writing” voice.- We’re passionate about working together to create the future of Content Design at Canva; it’s not a top-down approach. Your opinion matters You’ll also get lots of support from the diverse content team across the business. As soon as you arrive, we’ll be saying “Thank goodness you’re here”- The content design specialty collaborates closely with PMs, Designers, Engineers and Design Researchers to identify solutions that prioritize our users’ needs.**Goals you’ll achieve**:

- Goal #1: Audit the existing design system site’s structure and its content and make recommendations for improvements.
- Goal #2: Develop cross-functional rituals and processes for improving the way documentation is drafted, developed and published.
- Goal #3: Introduce existing Content Writing guidelines into our design system — developing, integrating and evolving UX writing guidance into individual component documents.
- Goal #4: Explore and define a clear strategy for evolving the IA and navigation of our design systems documentation website.
- Goal #5: Explore and establish a framework that supports and accurately promotes the health and status of the Design System’s suite of documentation and guidelines for consumers.

**What you’ll do**:

- Content Design: You’ll be a Lead Individual Contributor, using your writing skills and User Experience principles to craft UX copy that will help our design system scale and be used across the whole of Canva. You’ll also work with the rest of the Content Design team to solve problems we’re all facing, so we can continue to build a robust, thriving specialty.
- Drive improvements to how we document components and then make sure we keep the quality bar high.
- Lead the creation and implementation of accessible and inclusive content design guidelines, including naming conventions and microcopy guidelines, within Canva’s design system.
- Partner with Product Designers and Engineers to shape and refine new and existing documentation guidelines for Easel’s suite of components and patterns.
- Collaborate with cross-functional teams, shaping rituals and processes that support the development of Design System content at all stages of the process, from planning and writing to editing, iterating and publishing.
- Provide coaching and educational support for IC product designers on best practices for drafting and developing documentation.
- Collaborate on shaping and executing improvements to our design system's information architecture and navigation systems and create

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