Gaming Machine Attendant

6 months ago

Hamilton, New Zealand SkyCity Entertainment Group Full time

Do you love working within a busy and vibrant environment? Do you enjoy spending your day talking and helping people? We are currently recruiting for full time customer service superstars to join this awesome team

**The environment**:
As you can imagine, the casino isn't your typical workplace Our attendants are based in the heart of our main gaming floor set amongst all the action. They ensure our Gaming Machine customers have the best experience each and every time they come to visit

As a Premier Host, you will be a friendly face at our Premier Station assisting customers with enquiries and loyalty programme registrations. As a Gaming Machine Attenndant,you'll spend your shift roaming the area making sure customers are having fun on our casino main floor. You'll assist customers, mainly by helping with minor machine repairs (which you'll be fully trained on) and general queries. You'll be supporting our host responsibility programme by ensuring our customers are gaming responsibly as well as maintaining a clean area i.e tucking away chairs & removing empty glasses. You'll also be walking a fair bit during your shift so ff you love the thought of working up your step count whilst at work - look no further

**Would you make a good Attendant?**
- You'll be passionate about customer service and will understand the importance of managing confidential information.
- You'll be a natural at anticipating customer needs, managing problems with ease, and providing quality service.
- You'll be a confident communicator and will have an outgoing, friendly, and positive nature.
- You're looking for a role that will boost your people skills whilst gaining valuable experience working for NZ's largest entertainment employer

**The must-have's**:

- You'll need to be at least 20 years of age.
- Have a good credit history due to gaming licence requirements.
- Have flexible availability to work across our 24/7 operation and particularly strong availability to work night shifts over the weekends.

**The Perks?**
- ** $2.50 meals in our staff dining facility**:

- ** Free health insurance through Southern Cross**:

- ** Cheap/Free onsite staff parking**:

- ** Discounts across our Hotels & Restaurants + 3rd party discounts**:

- ** Opportunities for development across the business**:

- ** Plus many more**

If you're passionate about customer service, a natural at anticipating customer needs, a confident communicator, have an eye for detail and would like to boost your people skills we would love to have you on our team.
- At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us Join us at SkyCity and be extraordinary by being you._

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