Vip Host

We are looking for someone with outstanding customer service skills, a friendly and welcoming personality and fantastic communication skills to come and join us

**About SkyCity**

SkyCity Hamilton is the place to come for fun in the Waikato. With our casino at our heart, live entertainment, restaurants, a conference centre and ten pin bowling, there's always something happening around here

**About the role**

As a VIP Host you will be joining the customer-focused gaming team who are passionate about providing the best service to all customers. The Executive VIP Host will build relationships and grow revenue within the VIP and high-level Gaming Machines & Table Games business.

You will spend time providing our valued Gaming VIPs with outstanding service by attending to VIP guests needs and ensuring their requirements are met, as well as assisting in the organisation and hosting of VIP events, including issuing invitations via text and telephone call, and setting up venues and conducting post event reviews.

This is a Full-Time opportunity, working 40 hours per week across a roster which will include night and weekend shifts.

**About you**

It'll be your winning attitude, excellent customer service skills, and ability to work under pressure which will make you a great fit for SkyCity.

To be successful in this role, you will also;
- Have fantastic interpersonal skills and be a confident and clear communicator
- Mandarin language skills highly advantageous
- Be well presented with a high level of professionalism
- Excellent written and verbal communication skills
- The ability to follow processes to resolve issues or queries
- Flexibility in your availability to accommodate VIP events
- Computer literacy
- Demonstrate flexibility and willingness to work a variety of shifts
- Be 20 years old or over due to licensing requirements

**What's great about working for SkyCity?**

Other than the opportunity to join a fantastic team in a varied role, you will have great scope for development and career progression all whilst getting to work in a fun, busy and vibrant environment. And if all that's not enough - SkyCity offers great staff benefits including discounts across our outlets, subsidised meals in our staff dining facility, subsidised health insurance, free or heavily discounted car parking, and much more
- The career opportunities we have at SkyCity are so diverse, and so are we. We don't just accept differences, we celebrate and support them. We recruit based on capability and performance - regardless of gender, gender identity or expression, race, national origin, age, educational background, disability or religious beliefs._