Ict Field Services Technician Skycity Hamilton

3 months ago

Hamilton, New Zealand SkyCity Entertainment Group Full time

**About SkyCity**:
SkyCity is the place to come for fun in Hamilton. With our casino at our heart, fabulous Food and Beverage offerings, a Bowling Alley, and large Functions Centre - there's always something happening around here SkyCity Entertainment Group is New Zealand's largest tourism, leisure and entertainment company. We employ over 4,500 staff across our operations in New Zealand and Australia, offering more than 180 different job types, therefore working at SkyCity means working alongside some of the very best in the gaming, hospitality, and tourism industries.

**About the role**:
This is not your everyday, run of the mill ICT Helpdesk role. Our ICT Field Services Technicians are constantly on the go, either onsite in the casino assisting with moving gaming machines, in the restaurants troubleshooting or working with our corporate staff to set up events or help out with technical issues that can't be handled over the phone. Due to an internal promotion we are looking for a Field Services Technician to join our team.

This is a Full-Time opportunity, flexibility around working hours will be required to support operational needs.

**A bit about you**:
You will have at least 2 years' experience in an IT environment and in a field services role.

Using your enthusiastic, proactive and approachable nature, you will display top notch customer service by always driving yourself to find an appropriate solution as quickly as possible and you will enjoy working with a team of hardworking professionals.

You will be someone who will take ownership for providing all aspects of technical support to end users ensuring maximum availability of all IT Systems. You will have experience dealing with IT related incidents, requests and project related tasks and be able to work on a rostered basis. Strong communication skills are extremely important in this role so you require proven experience communicating with key stakeholders.

**What's great about working at SkyCity**:

- A supportive and diverse company culture
- Work with people who care, are driven and energetic
- Medical insurance
- $2.50 cooked meals in our staff canteen "KaiCity"
- Heavily discounted staff car parking and dry cleaning
- Discounts at our outlets

You'll get to be a key part of our fun team who work hard for our employees and the business. As an employer, we actively encourage your career development and expect our leaders to play a big part in developing their teams.
- At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us Join us at SkyCity and be extraordinary by being you._

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