Performance Analyst

5 months ago


Auckland City, New Zealand Auckland Transport Full time

Are you passionate about transforming data into actionable insights? Do you thrive in a dynamic environment where your analytical skills contribute to the enhancement of public transport services? We're seeking a dedicated and skilled Performance Analyst to join our team at Auckland Transport.

**Role Overview**

As a Performance Analyst, you will play a pivotal role in driving data-driven decision-making for Auckland's public transport services. You will collaborate closely with stakeholders to understand their requirements and develop high-quality business intelligence reports and dashboards. Your insights will facilitate improved PT service performance and compliance. This role will also involve maintaining and enhancing existing reporting solutions, and you will contribute to the creation of a robust data-mart to support the implementation of business rules and KPI measures.

**Key Responsibilities**:

- Develop insightful dashboards and reports using Power BI or similar tools.
- Collaborate with stakeholders to gather detailed requirements and deliver tailored solutions.
- Conduct user acceptance testing and provide timely and accurate data in response to inquiries.
- Monitor, improve, and troubleshoot BI solutions.
- Ensure timely availability of accurate information for key stakeholders.
- Continuously improve analytical approaches based on best practices.
- Provide data and insights to internal and external customers.

**Role Requirements**:

- Minimum of 2 years of experience in BI development.
- Knowledge of Power BI tools and methodologies.
- Familiarity with enterprise reporting tools such as SAP Business Objects and SQL Server Management Studio.
- Tertiary qualification in Information Technology, Science and Technology, or a related field.

**Desired**:

- Experience in report and dashboard design.
- Passion for public transport services and enhancing their performance.
- Strong analytical and problem-solving skills.

**Why Join Us**:

- Contribute to improving Auckland's public transport services.
- Work in a collaborative and adaptable environment.
- Opportunity to refine existing reporting solutions and migrate to Power BI.
- Develop and enhance your skills in a data-driven context.
- Study assistance and Paid parental and partner leave
- Health and Wellbeing benefits and professional memberships
- Investment in your professional development and training

**What's in it for You?**

We are dedicated to creating an environment where people come first. We prioritize safety, respect, value, and support for all, regardless of differences. Our values are more than just words - they are integral to everything we do. Our recently refreshed values reflect our commitment:
Manaakitanga - We care

Tiakitanga - Safe with us

Whanaungatanga - We connect

Auahatanga - Better, bolder, together


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