Digital Performance Analyst

1 week ago


North Shore City Auckland, New Zealand Mitre 10 Full time

Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer.

We have an exciting and newly created opportunity available to join our Albany, Auckland based Support Centre as a **Digital Performance Analyst.**

As a Digital Performance Analyst, you will play a key role in optimising and enhancing the Mitre 10 digital experience. With a keen eye for detail and a passion for delivering exceptional digital experiences, you'll be instrumental in shaping our digital strategy and driving business growth in the competitive retail landscape.

Your primary responsibility will be to analyse digital performance metrics, identify trends, and provide actionable insights to drive improvements in user experience, conversion rates, and overall digital experience performance. Leveraging your analytical prowess and proficiency with digital analytics tools, you'll collaborate with cross-functional teams to implement data-driven strategies that enhance customer engagement and maximize ROI.

**What You'll Deliver**:

- Responsible for regular reporting on performance and customer experience metrics for all digital experience products i.e. mitre10.co.nz, TradeHub and in-store experiences etc
- Work alongside the marketing team to ensure performance metrics are aligned and contribute to the digital performance marketing strategy
- Foster a culture of ‘performance discipline’ where decisions are data driven and fact based.

**Core Capabilities You Need**:

- Digitally well-rounded with a passion for digital experiences
- Ability to explain complexity in simple language that enables our stakeholders to understand how technology can drive improved business outcomes
- Strong experience in digital or ecommerce
- Strong understanding of technology enabled experiences and a curiosity for emerging technology

**What we offer**:
This role offers the opportunity to work on Auckland’s North Shore in a positive, fast paced environment that is stimulating and enjoyable to work in. We are a team moving forward and that is a result of our motivated, skilled team members. As a member of our Support Centre team you will be eligible for generous staff buying privileges, life and trauma insurance, discounted medical insurance, birthday day off, and more.

If you are a highly motivated individual who is passionate about being part of the Mitre 10 team and a company in growth mode, then we want to hear from you. Please provide your CV and include your remuneration expectations, via this website.



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