3pl Customer Service Manager

3 weeks ago


Auckland City, New Zealand Team Recruitment Full time

**About the Company**:A well established New Zealand owned logistics business who provide a service offering to their clients across the entire supply chain. They also have a new purposely built facility that boasts success..

**About the Role**: We are currently seeking a 3PL Customer Service Manager to oversee and manage all aspects of their 3PL customer service operations.

**Duties include**:

- Managing, supporting and coaching a team of 3 customer service representatives.
- Customer relationship management including reporting
- New customer implementation
- Process optimisation, driving continuous improvement.
- Performance monitoring and reporting
- Compliance and quality assurance
- Ensure all customers are invoiced as per agreed rates

**Skills & attributes**:

- Sound experience in 3PL customer service supervisory or management
- System savvy with WMS and Microsoft Excel
- Excellent communication
- Great energy and driven to succeed you are looking for a new opportunity, this role is not to be missed. Our client is in a rebuild faze and are excited to grow this business with the help of an energetic customer service manager.

Interested? if so send your resume to Rosalee Fitisemanu



  • Auckland City, New Zealand Fisher & Paykel Appliances Full time

    The Role The Company Fisher & Paykel is an iconic global brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique. We are driven by our values of being trusted, sustainably minded, innovative,...


  • Auckland, Auckland, New Zealand Woolworths New Zealand Full time

    About the RoleBased in Favona, the Warehouse Solutions Manager will play a pivotal role in managing our 3PL partners' warehousing and consolidation hub operations and supporting International and 3PL warehousing revenue streams for Woolworths NZ's 4PL Primary Connect+ business operations.Establishing and influencing key relationships with 3PL providers,...

  • 3PL Execution Lead

    6 days ago


    Auckland, Auckland, New Zealand JDE Peet's Full time

    **The Logistics Coordinator Role**As a Logistics Coordinator at JDE Peet's, you'll play a vital role in ensuring the successful execution of our 3PL operations. You'll provide critical business support for master data processes, governance, and policies, while also managing cost control and analytical tasks.**Key Responsibilities:**Ensure accurate data...

  • 3pl Site Manager

    4 weeks ago


    Auckland City, New Zealand Team Recruitment Full time

    This business is a real heavyweight in New Zealand's bustling logistics scene. They're the go-to folks for seamless global supply chain solutions - think international freight, warehousing, and domestic deliveries to businesses and homes across the nation. In this role you're going to be a key player in helping the business grow and thrive. Your main...


  • Auckland City, New Zealand Shred-X Full time

    **About us** You've probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No suprise if you have - Big Chill Distribution is a leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically positioned throughout New Zealand. **About the role** Due...


  • Auckland City, New Zealand Shred-X Full time

    **About us** You have probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No surprise if you have - Big Chill Distribution is a leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically positioned throughout New Zealand. **About the...

  • 3pl Pick Packer

    3 weeks ago


    Auckland City, New Zealand Big Chill Distribution Full time

    **About Us** You've probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No surprise if you have - Big Chill Distribution is a leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically positioned throughout New Zealand. We pride ourselves on...


  • Auckland City, New Zealand Beyond Recruitment Full time

    Showcase your fantastic Customer Service skill set - Join a dynamic organisation where you are valued - Free carparking, quarterly bonus, 1x day WFH, Birthday leave and community days off are on offer! Our client is on the look-out for an experienced Customer Service Representative with a minimum of 3-5 year's experience to join their friendly and positive...


  • Auckland City, New Zealand Shred-X Full time

    **About us** You've probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No suprise if you have - Big Chill Distribution is a leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically positioned throughout New Zealand. **About the role** In...


  • Auckland City, New Zealand Cin7 Full time

    Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world. Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the...


  • Auckland City, New Zealand Team Recruitment Full time

    This NZ owned business is a specialist 3PL provider and they are experiencing significant growth. This is an opportunity to join a stable business and work in their brand new purpose built premises. This is a customer services role where you'll be supporting both the inbound and outbound teams to provide exceptional service. Some tasks include: providing...

  • Customer Services

    2 weeks ago


    Auckland City, New Zealand Team Recruitment Full time

    **About the Company**: This is a global manufacturing company with a branch here in NZ. They are a family based company that started more than 70 years ago and have since been extremely successful across the globe! **About the Role**: We are currently looking for a Customer Services/Sales Support guru who can take the lead in this sole charge role...


  • Auckland City, New Zealand DB Schenker Full time

    At D **B Schenker**, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we...


  • Auckland City, New Zealand DB Schenker Full time

    At **DB Schenker**, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are **Here...

  • Customer Service

    2 weeks ago


    Auckland City, New Zealand Hall's Group Full time

    Working within the logistics and transport industry - Full time, permanent opportunity! - Based in Mt Wellington **Customer Service / Administrator** Our Mt Wellington facility are currently looking for a well organised Customer Service and Administration person to support their fantastic team. All you need is good computer skills, engaged attitude, great...


  • Auckland City, New Zealand Team Recruitment Full time

    **The company**:A well established International Freight Forwarding & Logistics company who are very successful across the entire supply chain. **The role**: We are seeking an experience Junior Operations & Customer Services to provide assistance and expertise to this very busy operations team. **Key responsibilities**: - Co-ordinate between internal...


  • Auckland City, New Zealand Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: About the Company At Hutchinsons we are passionate about bringing New Zealanders a World of Food. Established in 1914, we have a long track record in sourcing international and local food brands for New Zealanders to enjoy with friends and family. We provide the opportunity to support our brand partners and customers’ business growth in...


  • Auckland City, New Zealand Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: At Hutchinsons we are passionate about bringing New Zealanders a World of Food. Established in 1914, we have a long track record in sourcing international food brands for New Zealanders to enjoy with friends and family. We provide the opportunity to support our brand partners and customers’ business growth in the dynamic, fast moving...


  • Auckland City, New Zealand British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT NEW ZEALAND IS LOOKING FOR A SUPPLY CHAIN SERVICE SPECIALIST** **SENIORITY LEVEL**:Non-Management...


  • Auckland, Auckland, New Zealand Woolworths New Zealand Full time

    About Us">Primary Connect is a leading food and retail supply chain network in Australia and New Zealand.We are part of the expansive Woolworths Group, encompassing Woolworths Supermarkets and Metro stores, BIG W, Woolworths NZ, Quantium, and more.Our team of 10,000 plays an essential role in delivering to over 3,000 retail stores daily.Job OverviewAs the...