3pl Operations Manager

7 months ago


Auckland City, New Zealand Shred-X Full time

**About us**

You've probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No suprise if you have - Big Chill Distribution is a leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically positioned throughout New Zealand.

**About the role**

Due to expansion we are looking for an experienced Warehouse Operations Manager to join our Auckland team.

In this role you will be responsible for all inbound/outbound activities in our 3PL Warehouse as well as leading a team to ensure that the productivity, quality and overall performance continues to meet our high expectations. Our customers are a key focus for us and we aim to provide a fantastic service to them, you will be a key part in making this happen.

This is a full-time role operating Monday - Friday.

Key tasks:

- Lead and coach the warehouse staff.
- Develop labor models and productivity tracking tools to manage the day-to-day work plan.
- Maintain storage area by organizing floor space; adhering to storage design principles; and recommending improvements.
- Interface with customers to build robust relationships.
- Lead the implementation of new customers.
- Maintain inventory by conducting physical counts and assisting the Inventory Controller with reconciling variances and conducting investigations and corrective actions where required.
- Keep equipment operating by enforcing operating instructions; troubleshooting breakdowns; requiring preventive maintenance; calling for repairs.
- Ensure that health and safety procedures are met and your team is safe at all times.

What Big Chill can offer you:

- Working in a business that has over 25 years experience.
- Modern gear and facilities.
- Upskilling and development opportunities.

A current OSH approved Forklift and Reach Truck licence and experience operating a reach truck is required.

Prior experience in chilled and frozen is preferred but not required.

The right applicant will need to be able to pass a pre-employment drug test and satisfactory MoJ criminal check.



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