Workplace Ambassador

2 weeks ago

Auckland City, New Zealand BGIS Full time

Facilities Coordinator | Facilities Maintenance | Subcontractor Management

Highly Regarded Team | Flexible and Innovative approach

Career Progression | Excellent Remuneration | Global Organisation

**The Role**

Reporting to the Workplace Manager, you will be responsible for BP’s front of house experience. As the first point of contact for delivery of all facilities management and workplace experience. You will support their needs to make their experience seamless, including greeting, problem solving and trouble shooting. You will also play an integral role maintaining and creating a desirable workplace, kitchen and meeting room facilities, helping to provide employees with a positive work experience.

This role is based in **Auckland, New Zealand.**

Due to the security clearance required for this role, you must be an **Australian Citizen.**

Using a flexible and adaptable approach the responsibilities of the **Workplace Ambassador** include:

- Embedding and maintaining the COVID-19 Return to Work protocols.
- The key point of communication between the FM team and staff on both formal and informal communication.
- Take care of visitors to the office, including induction and sign-in process.
- Provide a high-quality service in performing a range of front of house, administration and facilities related duties.
- Complete a daily floor walk to ensure all meeting rooms, utility bays, kitchen area, and workplace conditions are clean and maintained to the highest standards.
- Proactively monitor and manage the workplace with reference to change, occupancy and space activation.
- Maintain and manage all meeting rooms and organise in-house catering.
- Provide regular workspace induction tours for new starters.
- Proactively manage stationery, office and kitchen supplies.
- Manage soft services vendors and provide support on building management issues.

**Skills and Experience**
- Minimum 3 years' experience in a corporate office with administrative responsibilities or in a similar or customer-facing role.
- Experience in hospitality or corporate real estate would be highly regarded.
- Able to interpret queries and assist customers appropriately.
- Strong communication skills both verbal and written
- Ability to build and maintain relationships with all stakeholders.

**Culture**

At BGIS, we create safe environments where our people can do their best work. Our team comprises of individuals from many different cultures and nationalities, with a multitude of valued personal and professional backgrounds. We welcome diverse perspectives and are always on the lookout for people who can bring new ways of thinking to our teams.

**Benefits**

BGIS offers Professional Development opportunities, excellent Company Benefits and an exceptional Employee Recognition Program.

BGIS has over 7000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate and technical services. We are focused on delivering innovative service solutions for our clients.

Our organisation manages more than 30,000 facilities, including corporate offices, universities, schools, hospitals and stadiums, and we are regarded as a world leader in the management of data centres and other critical environments. Our clients come from a diverse range of sectors, such as Defence, Healthcare, Government, Higher Education and Utilities.

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