Guest Experience Ambassador

3 months ago

Auckland City, New Zealand JLL Full time

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
Mō tēnei tūranga mahi | About the role
We’re currently seeking a Corporate Receptionist for an exciting opportunity with one of our global financial Clients This friendly and supportive team is looking for someone to bring their positive attitude, strong skills and natural spark to this position.
**Snapshot of the role**:
Answer main switchboard, process enquiries and welcome visitors in a professional, polite, helpful, and friendly manner always.
Ensure Reception is always covered, and that adequate relief is available e.g., lunch, absences in advance.
Effectively manage the mailroom operations on site to ensure continuity of service to the client.
Board and meeting room bookings - ensuring meeting rooms are well presented, reset, and prepared for meetings at all times.
Co-ordinate with office staff to set up catering for events once order arrives.
Support / back up to Facilities Management Team as required from time to time.
Ngā pūmanawatanga ōu | What you will bring
Excellent communication with the ability to build rapport with all levels is critical. Well-presented and take pride in themselves and in providing a positive customer experience.
Nōu te rourou | What's in it for you
Leverage global resources and expertise
Dedicated mentoring programs and global L&D offering to grow your career
Holistic wellness programme to support your overall wellbeing
An active DE&I Committee with an inclusive workplace culture, regardless of gender, ethnicity, age or experience.
Mō mātou | What we're about
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat; we’re all about shaping the future of real estate for a better world
We see a Brighter Way forward not only for our clients and communities but, most importantly, our people. Having received the Advanced GenderTick Accreditation earlier this year and recently being named the finalist for the 2024 HRNZ Diversity, Equity & Inclusion Award, we continue to offer industry-leading employee experience and growth opportunities through our shared behaviours:
Be Present - physically, mentally, and with vulnerability
Smile on Your Dial - positive energy and mindset
Give Time - nothing valuable can be lost by taking time
Honour Our Potential - unity is strength, and the cooperation of many minds makes us better
Seek Your Heat - provide space for others to grow and be open to providing and receiving feedback
Never Above, Always Beside - talent will get you in the door, but character will keep you in the room
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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