Change & Adoption Specialist

5 months ago

Christchurch, New Zealand Ryman Healthcare Full time

Join our dynamic Innovation Labs team in Christchurch and spearhead transformative change as our Change & Adoption Specialist. You'll be instrumental in integrating and promoting adoption across our digital products, optimising their utilisation and unlocking value across our digital product portfolio
- Immerse yourself in a culture that nourishes skills and sparks fresh ideas
- Shape your future with us - a place where every day is an opportunity to excel
- Enjoy the perks of free parking, an onsite gym, and a vibrant office culture

At Ryman, we believe the measure of a full life is one that gets richer with age.

Ryman has grown to become the largest retirement village operator in New Zealand. We own and operate 48 villages in New Zealand and Australia. We have 14 new villages under construction and 9 additional sites in our landbank. We employ more than 7,600 team members, and we are the first healthcare company to receive the Wellbeing Tick.

Being the developer, designer, builder, and operator means we will continue to challenge the status quo and adapt to better serve our residents and team members.

Our trailblazing spirit can be felt in every Ryman experience, so if you like the sound of this, then read on.

**What will you do?**

This is an exciting opportunity to join the Innovation Labs team based in Christchurch. As the Change & Adoption Specialist, you will play a pivotal role in ensuring the seamless integration and widespread adoption of our digital product portfolio. Your focus will be on developing and executing robust implementation plans that optimise the utilisation of digital tools, maximising operational efficiency, and driving value across the business through the creation and adoption of new service models.

Key responsibilities include:

- Collaborating with cross-functional teams to ensure alignment between business objectives and digital product capabilities
- Developing change impact frameworks to assess the implications of implementing new digital tools on business processes
- Establishing mechanisms to monitor user adoption and gather feedback on digital tool usage and functionality
- Conducting analysis to anticipate potential challenges and proactively address resistance to change
- Delivering training sessions and workshops, providing ongoing support and resources to enable users to leverage digital tools effectively

**What's in it for you?**

If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you

In addition, a career at Ryman offers:

- Ongoing support for professional development
- Additional wellbeing leave and flexible working arrangements
- Access to over 60 discounts with well-known brands across a variety of sectors including health and wellbeing, banking, insurance, and retail
- Social club events, furry Friday's (bring your dog to work), free yoga classes
- Free gym membership for onsite gym
- Convenient Ryman owned onsite café (Pioneers Café) with subsidised coffee and delicious food options

**Who are you?**
- You will ideally have a minimum of 3-5 years of hands-on experience in change and adoption roles within a digital product environment or a related industry
- You value people and kindness, and are passionate about learning and delivering excellent results
- You strive for excellence and constantly look for ways to exceed expectations; delivering a high-quality service at speed will be second nature
- You believe in the value of strong, positive, trusting teams who work together as one
- As a resilient person you keep going, even when there are bumps in the road and you show composure under pressure
- You value communication that is simple, clear and straight to the point

**Ryman Healthcare**

At Ryman we are recognised for excellence in delivering world-class retirement living experiences. But what's lesser known is the significant investment in technology and the innovations that our team have been delivering to market since 1984.

We have a team of 100+ tech professionals designing, developing and delivering cool solutions for our residents and the business. With an entrepreneurial spirit our teams work within a progressive and supportive environment, working on fun and meaningful projects.

If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you

**_ Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date._

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