Outbound Territory Manager

3 weeks ago


Auckland City, New Zealand Goodman Fielder Full time

At Goodman Fielder our purpose is making everyday food, better for everyone. We own a host of iconic brands that generations of Kiwis have grown up with and put in their supermarket trolleys every week such as Molenberg, Freya's, Puhoi Valley and Meadow Fresh. We are a team that believes that anything is possible.

**Our Opportunity**

Key responsibilities include:

- Deliver against assigned Route Foodservice outbound and field objectives and account priorities
- Manage pricing to optimise customer opportunities
- Implement product and price strategies within guidelines
- Focus on core range distribution and basket growth, identifying opportunities to deliver sales growth in every call
- Work closely with field team and network to develop your territories potential and manage customers to an appropriate level including the Distributor Managed customer base
- Manage customer expectations in line with Service Level Agreement targets
- Proactively manage 8 weekly customer call-cycle, including moving customers on and off this call cycle as required in line with channel guidelines
- Execution of campaigns, both within and outside of call cycle
- Management of lead pipeline, executing Business Development calls in line with targets and working with TSM's on lead conversion
- End to end issue resolution when problem solving with sales cases including delegating to appropriate teams for resolution and following up
- Collaborate with TSM's and team members to adapt call styles quickly and deliver campaign conversion targets

**About You**
- Strong communication skills (both oral and written)
- Ability to manage ongoing relationships
- An ability to maintain customer focused without compromising business/commercial objectives
- Organisational and time management skills
- High accuracy rate when performing data entry tasks
- Analytical and problem-solving skills
- Bi-lingual skills in Mandarin or Hindi would be an advantage

**What we offer**

You will be joining a driven team of professionals who genuinely enjoy working together, resulting in a highly collaborative environment. In return for your passion and success, we will reward you with a competitive remuneration package and help you to achieve personal and professional growth and development.

At Goodman Fielder, we aim to be a destination employer in the food industry where we don't just offer jobs - we offer long term careers.



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