Dynamic Reception Team Lead

3 months ago


Manukau City, New Zealand Green Cross Health Full time

Do you excel in delivering first class, front line customer service?
- Dedicated and supportive reception team
- Permanent Full Time Position - Based in Botany, Auckland

**About The Role - The Doctors Ti Rakau**

Our Reception team are at the forefront of our medical centre and are the first point of contact for all our patients. Friendly and professional service is of utmost importance to our medical centre and we are looking for a Reception Team Lead to encourage and support the team in maintaining high levels of service.

The focus of the role is to provide leadership and support to the medical centre's reception team whilst ensuring all receptionists are providing great service to our patients and are working to a high standard. You will be working with a highly experienced management team and will have support in your role from the Medical Center Manager.

Our practice has a great team culture and our reception staff work closely with a team of experienced health professionals.

Do you have what we are looking for?
- Previous experience in a Team Leader Position is advantageous
- IT Savvy and confident using a wide variety of digital communication platforms
- Significant customer service experience from a busy in-person/phone environment.
- Must be able to assist with problem solving regarding computers, printers, etc
- A professional, solutions focused attitude with skills in managing patient feedback and complaints, de-escalating situations, and improving customer satisfaction
- An unflappable personality with the ability to handle pressure in a busy clinic
- Experience with debtors, reconciliation, & raising purchase orders
- Experience in managing and maintaining internal and external relationships
- Exposure to Medtech Evolution is desirable
- A well organised, systems-orientated skill set and approach, with the ability to multi-task and a meticulous eye for detail
- Have high interpersonal and communication skills with patients and colleague

If you're looking for a role that offers more than just a job, working in primary care offers a real purpose and can be truly rewarding. If you are passionate about helping people and everything here resonates with you, we look forward to hearing from you.

Applicants for this position should have NZ residency or a valid NZ work permit.


  • Reception Manager

    2 months ago


    Wellington City, New Zealand Nomads Capital Full time

    Work in the heart of central Wellington and be responsible of the Reception Team at a central city backpackers! Our staff culture is second to none, we look after and celebrate our team (and they celebrate each other with great fun and friendships). - A dynamic role creating fantastic customer experiences - Exciting opportunity to lead a great front office...


  • Auckland City, New Zealand GPC Asia Pacific Full time

    **Mt Wellington location with parking availability**: - ** Monday to Friday - 8.30pm to 5pm** Are you looking to for a Customer Service & Administration role with a twist? We are looking for a full-time person to support our team. This is a role where you’ll get exposure to customer service, reception & administration, and internal communications - a...


  • Auckland City, New Zealand AsureQuality Full time

    Unleash Your Leadership Potential with AQ's Food Testing Are you ready to spearhead a vibrant team and influence quality standards in food testing? An exciting opportunity has arisen for a Training and Quality Champion to take the reins of our dynamic team of 10. As a vital part of AQ's Food Testing leadership team, you will oversee all aspects of Sample...


  • Auckland City, New Zealand Danone Full time

    About the job Come and join us in our state-of-the-art laboratory based at Mangere! We have a fantastic new opportunity for the **Sample Reception and Purchasing Laboratory Technician** to be part of our fun-loving and dynamic team Quality and Food Safety team. Reporting to the Team Leader - Sample Reception and Purchasing you will be part of the...

  • Corporate Reception

    3 months ago


    Auckland City, New Zealand Canon Full time

    Canon Business Services helps organisations optimise, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their needs, overcoming challenges, and freeing them up to focus on what sets them apart. When you join Canon...

  • Corporate Reception

    2 weeks ago


    Wellington City, New Zealand Canon Full time

    **About the Role** We have an exciting opportunity for a Corporate Receptionist to join our Canon team that supports our premier client, One New Zealand. You will be based at One New Zealand’s amazing corporate offices in Wellington. Here, you'll enjoy the perks of collaborating with a dynamic and fun team and working in modern offices. As the first...


  • Auckland City, New Zealand Hill Laboratories Full time

    We have an excellent opportunity to join our leading NZ laboratory; our professional organisation offers a career pathway and a values based workplace culture. **The role** A permanent full-time position is available for a Sample Reception/Entry Level Laboratory Technician in the Auckland Asbestos analysis team. This role is 40 hours a week between the...


  • Auckland City, New Zealand Team Recruitment Full time

    **Note this is a temporary role that has the opportunity to lead to permanent employment**: Are you ready to upgrade your office life? Join a team that appreciates your work ethic, embraces the latest technology, and will surround you with awesome people who share your love for food. We invite you to consider the opportunity of becoming a Receptionist/Office...


  • Auckland City, New Zealand Hill Laboratories Full time

    We have an excellent opportunity to join our leading NZ laboratory; our professional organisation offers a career pathway and a values based workplace culture. **THE ROLE** A permanent full-time position is available for a Sample Reception/Entry Level Laboratory Technician in the Auckland Asbestos analysis team. This role is 40 hours a week between the...

  • Corporate Reception

    2 months ago


    Wellington City, New Zealand Canon Full time

    **About the Role** We have an exciting opportunity for a Corporate Receptionist to join our Canon team that supports our premier client, One New Zealand. You will be based at One New Zealand’s amazing corporate offices in Wellington. Here, you'll enjoy the perks of collaborating with a dynamic and fun team, working in modern offices, and having access to...

  • Concierge/reception

    4 months ago


    Wellington City, New Zealand SOFITEL Full time

    Company Description **Nestled in the heart of Wellington, Sofitel Wellington epitomizes unparalleled luxury and sophistication. Seamlessly combining modern elegance with timeless charm, offering discerning travelers an exquisite experience like no other.** **Job Description**: The concierge/Reception role forms part of our esteemed Front Office team, you...

  • Lead Developer

    3 months ago


    Auckland City, New Zealand Capgemini Full time

    Dynamics 365 Lead Developer Consultant - D365CE / PowerPlatform Role As a Dynamics 365 Lead Developer - Customer Engagement within our Business Applications team, you’ll take ownership of the implementation, configuration and delivery of projects to provide outstanding business solutions. You’ll conduct workshops to define requirements, design...

  • Salesforce Lead

    2 months ago


    Auckland City, New Zealand Team Global Express Full time

    **Be a part of an exciting companywide transformation.**: - **Free parking, great staff benefits.**: - **Immerse yourself in our inclusive and diverse culture.** **Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics...


  • Wellington City, New Zealand Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in About Datacom About the Role A diverse role combining Front of House and Administration duties. A key position as part of the front of house team responsible for delivering exceptional...

  • Reception Agent

    3 months ago


    Auckland City, New Zealand DHL Full time

    **YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...


  • Auckland City, New Zealand AsureQuality Full time

    **Come and work with the Sample Reception Team at AsureQuality - Australasia's largest Food Testing Laboratory.** We are looking for a Technicians to join our Sample Reception Team at our Laboratory in Lynfield. This is a fantastic introduction to how a large commercial laboratory works. Sorting, labelling and despatching samples to our dedicated laboratory...


  • Auckland City, New Zealand Tata Consultancy Services Full time

    Veryproficient on CRM Business Processes in Sales, Customer Service management, andMarketing Automation functionality for CRM Online/Dynamics 365 CRM - Extremely good understanding ofMicrosoft Dynamics CRM Online/Dynamics 365 product (entities, workflows andconfiguration ) - Experience in client facing role - Experience of requirements gathering,functional...


  • Auckland City, New Zealand Theta Full time

    We are a highly regarded, New Zealand owned technology company. We offer a creative and stimulating work environment and we value and respect inclusivity and diversity. About this role | Mō tēnei tūranga mahi Our Microsoft Dynamics 365 team in Auckland has an opening for a highly competent Lead Microsoft Dynamics 365 Developer (Technical Consultant) who...


  • Auckland City, New Zealand HAYS Full time

    12-Month Contract opportunity - Senior D365 Developer (Field Services) for a leading industrial client in AKL **Your new company** An enterprise-level organisation who has a large presence across New Zealand. Known as a leader in their services, their ambition is to bring A-grade service through their relationships. The company is known for being highly...


  • Wellington City, New Zealand Theta Full time

    We are a highly regarded, New Zealand owned technology company. We offer a creative and stimulating work environment and we value and respect inclusivity and diversity. About this role | Mō tēnei tūranga mahi Our Microsoft Dynamics 365 teams have a vacancy in Wellington for an experienced and highly competent Lead Microsoft Dynamics 365 Business Central...