Change Support Specialist

2 months ago


Auckland City, New Zealand NZ Blood Service (NZBS) Full time

Values based and purpose driven organisation
- Auckland based
- Organisation in growth phase

**About New Zealand Blood and Organ Service**

New Zealand Blood and Organ Service (NZBS) has sole responsibility for collecting, processing and distributing blood in New Zealand. Our specialist services also extend to cell therapy and tissue banking, such as the provision of stem cell products, along with cardiovascular, skin and bone allografts. Through this work at the end of every day, you know that you've contributed to making a difference in someone's life.

Our shared values are at the heart of our organisation's culture and guide our behaviour each and every day. They inspire us, motivate us and drive us to provide the very best service to the New Zealand public. Watch this our video to see what our people say about the NZBS values they admire the most.

**About the Role**

This newly created position is a not to be missed opportunity for an experienced scientist to take a key role in implementing change across our growing technical portfolio in the Cellular Therapy and Tissue Banking team. You will draw from your scientific expertise and use an evidence-based and quality focused approach to effectively implement operational change. You will be responsible for analysing business processes and clearly documenting all aspects of the change to support our range of complex operational and technical projects.

One of the first key business critical projects you will work on is the large scale transition of the cellular therapies and tissue banking activities from our current Epsom location to a purposed built and future proof cleanroom facility. You will work closely with stakeholders to analyse current state, undertake gap analysis, and process map the transition including user requirements and future state planning. You will also lead the development of controlled documentation and validation work as part of the change implementation, ensuring efficient and compliant delivery of the project.

You will work closely with NZBS project managers and the wider Technical Services team. Effectively engaging with stakeholders within the organisation and external will be key.

**About you**

You are an experienced scientist, looking for a career opportunity where you can integrate your scientific knowledge and experience to influence and lead the successful delivery of change in an operational setting.

You bring proven experience with implementing technical/business improvement projects from scoping through to operational delivery. You are a critical thinker with the ability to synthesise and integrate information and break complex processes down into clear requirements. You are highly organised and pay attention to the detail to ensure operational deployment is technically sound and compliant.

Strong written communication and interpersonal skills are essential, with experience influencing, communicating, facilitating, and managing the people side of change.

**What We Offer**
- A once in a life time opportunity to be a part of shaping the future for cellular therapy and tissue banking services at NZBS.
- Being part of a motivated and collaborative team, that directly impacts on delivering change.
- Professional growth and development through real work experiences, complex operational projects. With cross-functional outcomes.



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