Mātanga Wheako Tari Office Experience Specialist

4 weeks ago

Wellington City, New Zealand Z Energy Full time

Mātanga Wheako Tari Office Experience Specialist
- Full-time

**Company Description**:
We believe that if we want to be a world class Kiwi Company, we shouldn’t just employ people, divide them into functional departments and tell them what to do. Instead, we defined a purpose - to solve what matters for our customers and their moving world - and go about achieving this by setting clear goals and expectations and embracing diversity of thought.

At Z, Customer Experience is at the heart of everything we do - our strategy, capability development and investment decisions. We're creating and continually developing products and digital channels our customers will love and that make their lives easier.

The same goes for our Employee Experience, the better we can make our experience of working here, the better we’ll make it for everyone who depend on us to keep them moving.

Based front of house at our head office, Wellington’s Z Shed this role is an integral part of our Employee Experience team delivering an exceptional experience to Z staff, customers suppliers, and our office neighbours.

This includes supporting the coordination and implementation of office wide initiatives, wowing our Z guests and staff by going the extra mile to ensure all their meeting, event and office requirements are delivered and working with our suppliers to make it super simple for our people to deliver their best work.

This is a part-time role working 30 hours a week across Monday to Thursday or Friday. Key hours in this role are 8am to 3pm but we are open to what works for us and for you.

If you thrive in a busy people based environment, are calm under pressure and love creating awesome experiences we reckon this could be the role for you

**You will have the opportunity to**
- Being Z’s first point of contact for our visitors and staff and managing the front office experience
- Delivering an exceptional experience to staff, customers, guests and suppliers by going the extra mile
- Supporting the coordination and administration of office experience activities, including work environment, office consumables, fleet, cleaning and facilities management operations
- Working Side by Side to provide a welcoming experience to new starters, including associated administrative tasks
- Manage purchasing responsibilities to ensure Purchase Orders are created and receipted by month end

**Qualifications**:
**What you’ll bring to Z**
- A passion for customer and employee excellence
- Positive can-do attitude with the ability to execute at pace in an agile environment
- Exceptional organisational and time management skills
- Experience in administration and coordination
- Fantastic communication skills to be able to balance the needs and priorities of multiple stakeholders
- Ongoing drive for continuous improvement to impart efficiencies

And of course, you’ll be passionate about what matters to Z, embracing and living our values to help us deliver on our aspirations and broader commitment to Aotearoa New Zealand.

**Additional Information**:
**What we can offer you**
- A competitive remuneration package including short-term incentive (bonus) plan, medical insurance for you and your family, enhanced employer contribution for KiwiSaver
- Generous leave provisions including enhanced sick leave, parental leave benefits and the option to buy additional leave
- The balance of hybrid working, enjoy some of your week at home and some in our welcoming office space
- The opportunity to contribute and be part of a supportive team that is here to make a difference
- A chance to build your own capability through learning from some of the industry’s most knowledgeable people who have a desire to share their insights along with access to upskilling opportunities and career development across the organisation
- Two days a year to do Good in your Hood, though our volunteering scheme, a chance for you to help others in your community in a meaningful way to you

The base salary range for this role is $63,495 to $74,700 pro-rata per annum, plus 10% bonus based on company performance, a 5% KiwiSaver employer contribution and health insurance through Southern Cross.

**Why Z?**

Z is a dynamic and innovative Kiwi company that provides energy solutions for today while working on playing our part in Aotearoa’s shift towards a low-carbon future - a transition that we’re passionate about.

Being proudly Kiwi, we’re up for challenging the status quo, stand-up for what we believe is right and most importantly, we back our team to bring their true selves to work every day. Our flexible working approach and Rainbow Tick and Gender Tick accreditations - backed by our strong company values, Stand Up Tū Kaha, Speak Out Tū Maia, Side by Side Tū Kotahi - have created an open and inclusive workplace that promotes personal development, and is underpinned by a desire for our people and our communities to succeed.

We’re distinctive in our approach and if

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