Customer Retention Officer

**About the role** You’ll be reporting to our Customer Engagement and Insights Manager, where your expertise will be key in uncovering valuable insights into customer preferences and behaviours. Your findings will significantly shape our engagement strategies, driving us closer to our objectives. We will count on your recommendations to implement changes...

About Us Rentokil Initial provides services that protect people and enhance lives such as pest control, plants and washroom hygiene. Our colleagues are experts in their fields. They are the Rentokil Initial brand and deliver our high-quality services to customers on their premises or in their homes. Rentokil Initial is a member of the FTSE 100 of leading...

Are you ready to Chase the Sun by pursuing a career with Suncorp New Zealand? As part of one of Australia’s and New Zealand’s leading financial services groups, you’ll help us live our purpose every day - to build futures and protect what matters - for our customers, our communities and each other. And you’ll be supported to grow your own future...

**Why You'll Love Working with Tower** At Tower, our values are the heartbeat of every interaction. We prioritize our people, fostering a diverse and inclusive environment where everyone can thrive. We encourage you to bring your whole self to work, representing the vibrant communities we serve. We celebrate all ages, genders, sexual orientations, races,...

Global Financial Services – Auckland airport, North IslandGlobal Finance is looking for an experienced Customer Retention Adviser on a 12 months fixed term contract to join its Mortgage Team to help customers manage and renew/refix their existing home loans.Global Finance has settled over $14 billion in mortgage and personal risk insurance and has been in...

Senior client retention advisory role - KiwiSaver and Investments - Hybrid - WFH days, Career progression, great team! - Blend of client re-engagement, data analysis, strategy and reporting In an office of 100 +, you will be part of a specialist team of two that proactively connects with customers considering a change in providers. Your role is to...

We are delighted to partner exclusively with **World Vision NZ** on recruiting for this key **fixed term contract** role! World Vision is a global humanitarian organisation that needs no introduction, sponsoring children in need, the famous 40 Hour Challenge and providing emergency aid for regions struck by natural disasters among other initiatives. This...

**Company Description** Waipapa Taumata Rau | The University of Auckland** The University of Auckland is New Zealand’s leading university and 65th in the QS World University Rankings 2024. Employing over 9,000 staff supporting over 46,000 students, we are one of NZ’s largest and most diverse employers. Our mission and values place a strong emphasis on...

Student Services (Education & Training)Government (Government & Defence)Full timeCompetitive salary + 5 weeks leave + 6.75% superWaipapa Taumata Rau | The University of AucklandThe University of Auckland is New Zealand's leading university and 65th in the QS World University Rankings 2024. Employing over 9,000 staff supporting over 46,000 students, we are...

Job Description About the team | Mo to matou ropu  Campus Life operates a range of wellbeing services such as Student Accommodation, Counselling & Health Services and Sport and Recreation, which are aimed at removing personal barriers to academic success. It also operates engagement services such as support for student organisations, social and sporting...

Competitive base salary with opportunities for career growth - Join an international organization within fantastic tight knit team - Skip the traffic - South East Auckland location **About the role**: Reporting to the Team Leader of Customer Service, the Customer Service Officer provides both internal and external customers with the day-to-day operational...

**Company Description** WM New Zealand Limited is New Zealand's leading resource recovery, recycling and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do. Permanent Full-time Opportunity Location - Lower North Island...

This role is based in the centre of Auckland city. The key responsibilities of this role include but are not limited to: - Leading the guest services team, utilizing interpersonal and communication skills to lead, influence and encourage others, advocating sound financial and business decision making. - Maintaining guest services and front desk goals,...

We are keen to hear from coffee enthusiasts who are passionate about customer/account management. If this sounds like you, then this could be the perfect role for you! We are looking for an enthusiastic individual to join our valued sales team. This role is the lead problem solver, business builder and brand advocate that drives enhanced business. They will...

Salary of $57,000 + KiwiSaver Contributions - Well structured onboarding and training programs - Hands on training and support **Are you looking for a role in a rewarding not for profit?** **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to...

Customer Success Specialist About Us:We're a Series B global B2B SaaS business with offices in New Zealand (HQ), Australia and the UK and are on a mission to help Tradies around the world get complete clarity and control over their business. We really do transform and improve our customers' lives for the better, giving back time and providing smart insights...

Empowering retailers to deliver great shipping experiences is what we do! As a rapidly scaling SaaS company, we are seeking a dynamic and experienced Head of Customer Success to join our team. We're looking for a senior leader with B2B SaaS experience, who can think strategically and muck in with operational activities. **The Role** **Key...

**Are you passionate about helping people and providing excellent service? Are you a great communicator with a friendly demeanor? If so, we want you to join our team as a Customer Service Officer!** As a Customer Service Officer, you will be the first point of contact for our customers. You will handle inquiries, resolve complaints, and provide information...

Looking for a job where you can make a real impact? Interested in being on the front line, playing a vital role in securing our borders? Want interesting career progression opportunities - professional development and training? **About this role | Mō tēnei tūranga mahi** Customs | Te Mana Ārai is the government agency responsible for ensuring the...

Key Responsibilities Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...