Trainee Customs Officers

2 months ago

Auckland City, New Zealand New Zealand Customs Service Full time

Looking for a job where you can make a real impact?

Interested in being on the front line, playing a vital role in securing our borders?

Want interesting career progression opportunities - professional development and training?

**About this role | Mō tēnei tūranga mahi**

Customs | Te Mana Ārai is the government agency responsible for ensuring the security of Aotearoa's borders, regulating international trade, upholding Customs, Immigration and Excise laws. We operate at the forefront of the Aotearoa's security and economic activities.

We believe it's our people that make the difference. Customs | Te Mana Ārai is a "welcome home and a welcome here". People are at the heart of what we do. We believe compliance should be easy to do and hard to avoid. We are here to protect and promote Aotearoa New Zealand through world class border management.

We have a variety of Trainee Customs Officer roles available as follows:

- **Deployment**: You will have the opportunity to choose to work in our deployment teams who work on rostered shifts ( 6 days on 3 days off) and who move through a variety of work areas and locations, including Auckland International Airport, the International Mail Centre, Air Cargo Inspection Facility, Sea Cargo Inspection Facility (based at Ports of Auckland), as well as our Integrated Targeted Operations Centre and Service Delivery which are based at Customhouse in central city Auckland.
- **Trade, Revenue & Compliance**: We also have static Trainee Customs Officer roles working in our Trade, Compliance and Revenue group - the Trade Assurance roles are based at Customhouse working standard Monday to Friday and typical business hours, while other roles (in Assurance) will be based at the Air Cargo Inspection Facility (Auckland Airport) working shifts mainly Monday to Friday (7am - 7pm) with some flexibility of operational activities to work outside of these hours.

**What you'll do | He aha tāu e mahi ana**

Our deployment Trainee Customs Officers will:
Conduct inspections, examinations, and audits to ensure compliance with Customs laws and regulations, and prevent the illegal import or export of goods
- Work alongside law enforcement agencies and other stakeholders at the border to combat illegal activities.
- Provide professional assistance to international travellers, answering questions and facilitating their transit
- Engage in risk assessment techniques and intelligence gathering to identify potential threats and trends that contribute to the security of NZ.

Our static Trade, Revenue & Compliance Customs Officers can be based in either Trade Assurance or Assurance and work as follows:

- Trade Assurance:_ Based at Customhouse, in Auckland city, as part of this team you will work Monday to Friday during normal business hours (this is a non-shift work role) undertaking a mix of desk-based and offsite evaluation of transactional entries, post-clearance audits and assessments to verify compliance. A good level of physical fitness is required.
- Assurance: _This team is based at ACIF at Auckland International Airport and works on a rostered pattern shift (across the hours of 7am-7pm) Monday to Friday. You'll be conducting inspections/search activities to validate compliance or identify non-compliance. There is work that happens at offsite locations so you will need a good level of physical fitness.

**Pay rates**:

- _Deployment:_ As a Customs Officer working in deployment* your base salary will be $58,718 per annum. An additional allowance for working across a range of shifts including weekends, nights and public holidays (on a 6 days on and 3 days off roster) is paid per annum of $15,860.
- (*) Deployment Trainee Customs Officers: are rotated through different operational areas of Customs including airports, marine, client services and inspections over a period of 7 years. You'll spend a year in each operational area. Throughout your career in Customs, you'll be continually expanding your technical and leadership skills. Learning opportunities include specialist technical skills through to university level study in security and border management._
- _Trade Assurance team_ - as a Customs Officer working in our Trade Assurance team, your base salary will be $58,718 per annum.
- _Assurance_ - as a Customs Officer working in our Assurance team, your base salary will be $58,718. Additionally, an annual hours of work allowance is paid of $7,248 per annum.

We will train you for these roles - which includes both on the job and classroom training including Officer Safety Tactics (self-defence) training. We'll also provide you with a full uniform.

**Working for Customs | Mahi ki te Mana Ārai o Aotearoa**

To join Te Mana Ārai in any role you must be a New Zealand citizen or permanent resident*.

OR a New Zealand Citizen or New Zealand Permanent Resident who:

- resided in NZ for the last 5 years

You must have a background history that is verifiable and can be assessed as appropriate b

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