Developing Technical Support Engineer

3 weeks ago


Wellington City, New Zealand Land Information NZ Full time

Kōrero mō te tūranga - About the role
This entry level support tech role is your opportunity to join our information, Strategy and Delivery team to support Toitū Te Whenua Land Information New Zealand (LINZ) with specialised services, advise, knowledge and technology - making sure the organisation runs smoothly and effectively.
This role gives you the opportunity to work across LINZ, getting to know everyone, working with our people in a ‘hands on' role. Be a part of ensuring the successful and continuous improvement of key desktop, meeting room and mobile phone services. As you support our business goals in this space and ensure we can continue to offer a consistently high level of service to our people.
This role will give you the opportunity to utilise your previous experience in an IT Support role as you provide general IT support to our people for any onsite IT issues related to desktop, meeting rooms and LINZ mobile phones.
Day to day you can expect to be responsible for the build, deployment and configuration of desktops, laptops, Thin clients and portable devices. You will also help the wider IT Operations group with some administrative tasks. With your strong attention to detail and methodical, organised approach to work you'll assist in the management of process QA across our supplier managed services and will hold yourself accountable for demonstrating an exceptional customer service focused attitude to all interactions with both internal customers (our LINZ staff) and our external suppliers.

He pūkenga tou - Skills & Experience
You'll draw on your strong technical skills and familiarity with the full suite of Microsoft products and the Windows desktop environment to competently deal with unexpected challenges when required and create innovative solutions that both solve the problems at hand and safeguard against the same issues in the future.
You'll play an active role in the team and will maintain oversight of the performance of our desktop fleet & meeting room services. To be successful in the role, you'll need to demonstrate an ability to learn, use and adapt to new computer technologies and systems, combined with an adaptable and flexible working style.

**The Salary range for this role is**: $52,261 - $70,707

Ngā mea e tukuna ana e tātau - What we offer our employees
- Interesting work which impacts Aotearoa as we care for whenua, moana and arawai
- Eye & ear care reimbursements
- Annual Flu Vaccinations
- Reduced Health Insurance Premiums
- Diverse groups and networks
- A minimum of four weeks and three days annual leave

As an organisation Toitū Te Whenua embraces diversity, encourages work life balance and we have a flexible approach to the way we work which means you will quickly feel connected and valued. Toitū Te Whenua is one of the most engaged organisations in the public sector and people always say what a great place Toitū Te Whenua is to work.

Te Tākinatanga - Our Story
At Toitū Te Whenua Land Information New Zealand, our key role is to ensure New Zealanders have accurate information about where people and places are, that people have confidence in their property rights and that Crown property is well managed for future generations.
From the best way to develop farmland, build a new suburb, manage a high-country farm or navigate on land or at sea, our work and location information help people make better decisions and create economic, social, environmental and cultural value for New Zealand.

Tono mai - How to Apply
Toitū Te Whenua is currently undertaking a change programme, known as Organising Ourselves, which is focused on strengthening our connections, our agility and the way we engage and work with our customers and partners. Note that we will be making changes to our ways of working and how we think about and describe our roles as part of this programme.



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