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Technical Engineer
4 weeks ago
Join this consultancy as a Technical Engineer to help improve and maintain clients' infrastructure needs
**Your new company**
The organisation is a small family-owned IT Consultancy which works with small to medium businesses to help deliver IT solutions. This is often the complete solution for these businesses, including support and maintenance of their networks and systems. The organisation has been running for over 10 years and has a great name within the market for their professionalism and client care.
**Your new role**
As a Technical Engineer, your primary responsibility will be to monitor and maintain the customers' IT systems. You will provide telephone, remote, and onsite support, ensuring that all customer queries are handled promptly and effectively. Additionally, you will have the chance to assist in network projects, spot sales opportunities, and contribute to IT solutions.
**What you'll need to succeed**
- Experience with Microsoft Server, Office 365 and Microsoft 365
- Understanding of computer network support and the best solutions for this
- Experience working with Saas and Iaas
- VoIP experience would be a must for the role.
- A passion for continuous improvement
**What you'll get in return**
You will join a small, close-knit team whose work really matters. They believe in the service they are offering and provide a personal touch for the clients. You will be developed well as it is a small team where people often need to help each other. They have a team BBQ on Fridays and regular team building activities.
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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