Senior Business Operations Manager

3 weeks ago


Wellington City, New Zealand Xero Full time

Are you a seasoned Senior Business Operations Manager who can bridge Product and Technology and has experience with Science & AI? If so, we would love to hear from you.

This is an exciting opportunity to join a high performing business operations team and work closely with the SVP Data & Science and GM of AI Product. You will be a trusted advisor and a critical execution partner to senior leaders, shaping and influencing key business process activities.

**Other key responsibilities will include**:

- Drive the execution and continual improvement of operational and planning activities, including establishing and tracking OKRs and metrics.
- Proactively identify and shape opportunities for improvement and synergies across operations.
- Drive strong business and commercial outcomes, helping steer and measure capital allocations to the areas of highest priority in a data-informed way.
- Facilitate and guide your division and teams to effectively prioritise, measure and report on key metrics, working closely with the Insights & Analytics function and the relevant finance business partner.
- Provide mentorship and coaching in the team, helping to build a collaborative and engaged culture.

**Within the AI space you will**:

- Be responsible for visibility of streams of work, including the operational engagement model.
- Have specific accountability for building impactful relationships as an operations advisor working with senior leaders, building domain specific knowledge and supporting special projects with senior leaders.

**Experience you will bring with you...**:

- 8+ years in operations, product or strategy roles, with technology sector experience preferred.
- Strong understanding of technology, AI and the product development process.
- Proven ability to build trust and influence at a range of levels, ideally with geographically dispersed stakeholders. Experience of modern delivery principles and practices would be advantageous**We make it together** is one of our core values, in your cover letter please outline how you bring “team” to work everyday.



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