Senior Advisor Business Operations

4 months ago


Wellington City, New Zealand New Zealand Government Full time

Competitive remuneration package starting from $103,316 - $114,351
- Permanent position ideally based in Wellington CBD but open to all locations across NZ
- Contribute towards important mahi

Mō te tūnga | About the role
The purpose of the Business Operations team is to provide the support and advice required by leaders on operational issues such as serious incidents and events, operational performance and implementation, and issues management. In addition, the Business Operations team provides expertise to operational managers and frontline staff to navigate complex cases and practice.
The foundations of the Senior Advisor position within our team is to provide expert advice to operational and front line leaders on matters that cross reginal and national boundaries. A specific focus on continuous improvement and problem solving is also a big part of this role to ensure tangible impact to our front line teams who are working to improve the outcome for tamariki.

**Some key responsibilities include**:

- Support the operationalisation of the implementation of directives as advised by leaders, including at a national scale.
- Provide high quality advice to senior leaders and comment from the perspective of the front-line regional teams in relation to projects, programmes of work and continuous improvement initiatives in line with operations objectives and priorities.
- Effectively manage risks and escalate risks and propose appropriate mitigation where necessary.
- Analysing and making sense of data to recognise and respond to trends.
- Investigate and document root causes of process irregularities, to inform prevention of future reoccurrences and to improve processes
- Demonstrate a commitment to and respect for the Treaty of Waitangi and incorporate these into your work.

Ngā pūmanawatanga ōu | What you will bring

**Key requirements of the role include**:

- A relevant tertiary qualification is required or equivalent relevant experience.
- Recognised commitment to te Ao Māori and the promotion of tikanga and te reo Māori, and commitment to ongoing development of cultural competency within the team.
- Proven experience in a social work context setting.
- Sound knowledge and experience of statutory and public service processes
- A sound understanding of client-centred and resolution-focussed issues management
- Demonstrated background leading the analysis and drafting of reports, official correspondence and other papers such as Ministerial briefings.
- Willingness to travel within New Zealand to fulfil the requirements of the role

Mō mātou | About us
Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do.
We are committed to ensuring that New Zealand is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.
We are committed to putting tamariki first, we believe aroha is vital, we respect the mana of people, we are tika and pono, we value whakapapa and we recognise that oranga is a journey.
Nōu te rourou | What's in it for you
Me pēhea te tuku tono | How to Apply
If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.



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