Senior Business Operations Manager

7 months ago


Wellington, New Zealand Xero Full time

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

The Product and Technology Central Business Planning and Operations team exists to create a world class product and technology operating system at Xero. The two primary objectives are to:
Ensure we are building the right things at pace through the continued evolution of our planning cadences, tools and processes.

Ensure our product releases are aligned in a well sequenced manner across Xero and create excitement.

As a senior member of the ‘central’ team of operations professionals you will lead the **design** and **implementation** of the systems and processes to ensure we have fit for purpose tools, systems, rituals and artefacts across all Product & Technology divisions balancing the benefits of consistency and standardisation with the operating nuances of different functions.

The Senior Business Operations Manager role will be expected to be flexible in operating either within the planning and operational cadence space or the launch release and GTM engagement processes space.

**Critical competencies/experience**:

- Have a minimum of 8+ years in operations, marketing operations, product or strategy roles, SaaS experience preferred.
- Strong understanding of technology products and the product development process through to launch
- Experience leading through influence.
- Proven delivery of programmes of work.
- Awareness of modern delivery principles and practices.
- Proven experience collaborating and building trust and effective working relationships with stakeholders across all levels of the business.
- Proven ability to influence outcomes at a range of levels from individual contributor to executive level leader

**Why Xero**
- Offering very generous paid leave to use however you’d like (plus statutory holidays), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. At Xero we embrace diversity and inclusion and value a #challenge mindset.

Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.



  • Wellington City, New Zealand Xero Full time

    Are you a seasoned Senior Business Operations Manager who can bridge Product and Technology and has experience with Science & AI? If so, we would love to hear from you. This is an exciting opportunity to join a high performing business operations team and work closely with the SVP Data & Science and GM of AI Product. You will be a trusted advisor and a...

  • Senior Advisor

    2 weeks ago


    Wellington City, New Zealand New Zealand Government Full time

    Senior Advisor Business Operations 1 x Permanent Full-Time Opportunity Available Wellington Location At Oranga Tamariki—Ministry for Children, our goal is to establish a multiagency approach to protecting and caring for New Zealand's tamariki and rangatahi. We aim to demonstrate these values: - We put Tamariki first; - We believe Aroha is vital; - We...


  • Wellington City, New Zealand New Zealand Government Full time

    We have a diverse & collaborative environment that inspires lifelong learning. - We offer hybrid working that enables work life balance + 5 weeks annual leave. - We are focused on holistic wellbeing to support you to be your best self. Ka rere a kupu mihi ki te mata o te whenua e tau ai ki tēnā, ki tēnā huri noa - e...


  • Wellington City, New Zealand BNP Paribas Full time

    SENIOR MANAGER, OPERATIONS (JOB NUMBER: C D000490) A Team of local technical experts, the NZ Operations Team provides agreed deliverables to clients in accordance with the Service Level Agreements (SLA). The teams work closely with other locations to ensure timeliness and accuracy of deliverables and are tasked with understanding the local market...


  • Wellington City, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We’re working towards specific goals and targets...


  • Wellington City, New Zealand New Zealand Trade and Enterprise Full time

    We have a diverse & collaborative environment that inspires lifelong learning. - We offer hybrid working that enables work life balance + 5 weeks annual leave. - We are focused on holistic wellbeing to support you to be your best self. - Ka rere a kupu mihi ki temata o te whenua e tau ai ki tēnā, ki tēnāhurinoa - e mihi atu ana. I tēneiwatonunei e tonoa...


  • Wellington City, New Zealand Sheffield Full time

    Wellington **About Us** Lab-works Architecture are award winning leaders in the design of scientific, research, teaching, healthcare and analytical facilities. Established in 2001 we are New Zealand’s first and largest science-focused design practice, and the progeny of the foundational Pynenburg and Collins Architectural practice that continues to...


  • Wellington City, New Zealand BNP Paribas Full time

    A Team of local technical experts, the NZ Operations Team provides agreed deliverables to clients in accordance with the Service Level Agreements (SLA). The teams work closely with other locations to ensure timeliness and accuracy of deliverables and are tasked with understanding the local market environment within which we operate. A primary focus of the...


  • Wellington City, New Zealand New Zealand Government Full time

    Competitive remuneration package starting from $103,316 - $114,351 - Permanent position ideally based in Wellington CBD but open to all locations across NZ - Contribute towards important mahi Mō te tūnga | About the role The purpose of the Business Operations team is to provide the support and advice required by leaders on operational issues such as...


  • Wellington City, New Zealand Sheffield Full time

    Reference Number: 8470NIaa Location: Wellington Bring your strong business acumen and leadership experience to ensure the continued success of our specialist architect design practice. - Lead, coach, challenge, as a senior trusted advisor - Develop and implement aspirational growth strategies - Work collaboratively and in partnership to drive...


  • Wellington, New Zealand Xero Full time

    As Business Operations Associate, you will be part of the team that links the Xero nervous system together and supports our senior leaders to execute on the Xero strategy and deliver value to our customers. You will make an impact working with a team of Business Operations Managers across a wide range of geographically dispersed Product and Technology...


  • Wellington City, New Zealand Tether Operations Limited Full time

    Tether, the founder of the first, largest, and most widely used stablecoin USD₮, is rapidly expanding into a wide range of sectors, including secure and unstoppable communication technologies, energy production, mining, and further fintech infrastructure. All of these themes share and are deeply rooted in the principles of Bitcoin, which include...


  • Wellington City, New Zealand Orange Business Full time

    **About the role**: The Client Business Unit Director's primary accountabilities are to deliver the highest possible client satisfaction in the execution of complex contracts in the most efficient way, representing both Orange Business and our customers to achieve business outcomes. A CBU Director is typically assigned to complex, high-touch complex customer...


  • Wellington, New Zealand Fujifilm Business Innovation Full time

    Networks & Systems Administration (Information & Communication Technology)Full timeAbout CodeBlue, the Managed IT Services sector of Fujifilm Business Innovation New ZealandAt FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwis work smarter.'As a...


  • Wellington, New Zealand FUJIFILM Business Innovation Full time

    Networks & Systems Administration (Information & Communication Technology) Full time About CodeBlue, the Managed IT Services sector of Fujifilm Business Innovation New Zealand At FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwis work smarter.'...

  • Business Manager

    2 weeks ago


    Mount Wellington, New Zealand Consult Recruitment Full time

    Competitive Salary $100K+ - Senior Leadership opportunity - Great company culture with growth and development opportunities **A Little Bit About The Company** Our client is the leading professional provider of facility and cleaning services throughout New Zealand with over 25 years in industry. They have built their name in industry by truely partnering...


  • Wellington City, New Zealand Transpower Full time

    Bring your communication, relationship management, and influencing skills - Lead major contract management, reporting, risk, and assurance - Great opportunity to lead a small team at the heart of the electricity sector - Varied business leadership role for a commercially astute, customer centric professional in an intellectually stimulating environment....


  • Wellington City, New Zealand ANZ Banking Group Full time

    **Req ID**: 78319 **Department**: Business Banking Wellington & Tasman **Division**: New Zealand **Location**: Wellington Ko Mātou - About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our...


  • Wellington City, New Zealand New Zealand Government Full time

    Discover a career with purpose at MBIE - Contribute to our work supporting New Zealand to thrive, and help us have an impact on a local and global scale - Practice your strategic and operational thinking and learn the nuts and bolts of our business - Join our tight-knit, innovative and collegial team and work alongside senior leadership - A competitive...


  • Wellington, New Zealand Xero Full time

    As Senior Executive Business Support, you will provide exceptional administrative support to the Manager of the CEO Office. This role will ensure that the operations of the CEO office are well supported and enable the smooth management of their daily operations. This role will be full of variety and you'll need to have great communication, time management...