See more Collapse

Help Desk Support

2 months ago

Auckland City, New Zealand Yakirelbaz IT Solutions Full time

**Job Overview**:
**Responsibilities**:

- Troubleshoot and resolve hardware and software problems.
- Document and track customer issues using help desk ticketing systems.
- Escalate complex issues to senior support staff when necessary.
- Provide remote assistance to users and guide them through troubleshooting steps.
- Install, configure, and maintain computer systems and peripherals.
- Ensure a high level of customer satisfaction through prompt and courteous service.

**Qualifications**:

- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 1-2 years of experience in IT support or help desk roles.
- Excellent communication and problem-solving skills.
- Customer-focused with a commitment to providing quality service.

We have other current jobs related to this field that you can find below

  • IT Help Desk Analyst

    3 weeks ago

    Auckland City, New Zealand Baker Tilly Staples Rodway Full time

    Baker Tilly Staples Rodway is one of New Zealand’s largest independent accounting firms, specialising in Business and Corporate Advisory Services, Audit, Taxation and Human Resources. The success of our business is based on innovative thinking, the opportunity for professional growth, high-calibre people and access to worldwide resources through the Baker...

  • Level 1 Help Desk Analyst

    2 months ago

    Auckland City, New Zealand VetPartners Full time

    **Level 1 Help Desk Analyst** **VetPartners are looking for an experienced Level 1 Help Desk Analyst, to join our friendly and professional team.** - ** Hybrid role** - with option to work 2 days per week from home and 3 days at our handy Ponsonby office - ** Work as part of a great team** - with a focus on collaboration - ** Support a diverse IT...

  • Level 1 Help Desk Analyst

    3 weeks ago

    Auckland City, New Zealand VetPartners Full time

    **Level 1 Help Desk Analyst** **VetPartners are looking for an experienced Level 1 Help Desk Analyst, to join our friendly and professional team.** **Benefits** - **Hybrid role** - with option to work 2 days per week from home and 3 days at our handy Ponsonby office - **Work as part of a great team** - with a focus on collaboration - **Support a diverse IT...

  • Level 1 Help Desk Service Specialist

    3 weeks ago

    Auckland City, New Zealand Imara Limited Full time

    Specialising in O365, Windows 10 & 11 support, working in an ITIL environment - Supporting mid to large client base around NZ. Opportunity to move to L2/L3 - $60k base salary + benefits. Monday - Friday, 9:30am to 6pm. Based in Mount Eden **The Company** A key strategic IT Managed Services Provider for an Enterprise Technology firm in NZ, the role of...

  • Service Desk Support Analyst

    3 weeks ago

    Auckland City, New Zealand Chapman Tripp Full time

    Chapman Tripp is New Zealand's leading law firm. We work on projects that are helping to define New Zealand's future, and as part of our team, you'll be in the thick of the action. We are looking for a Service Desk Support Analyst to join our national Service Desk team, based in our largest office of Auckland, in the heart of Commercial Bay. You’ll be...

  • IT Support Analyst, Service Desk

    2 days ago

    Auckland City, New Zealand New Zealand Super Fund Full time

    **Auckland, New Zealand**: **Permanent**: We are the Kaitiaki / Guardians of New Zealand Superannuation. We are proud of our Te Whāinga / Our purpose: Sustainable investment delivering strong returns for all New Zealanders. We invest government contributions to the NZ Super Fund, a global investment fund helping to ensure the country can pay for the growing...

  • Service Desk Manager

    3 weeks ago

    Auckland City, New Zealand Momentum Consulting Group Full time

    Manage and help to mature the service desk capability - Large, complex enterprise environment - Hybrid work with the HQ based on Auckland's beautiful North Shore As the Service Desk Manager you'll work at the heart of a fast-paced environment, managing the service desk capability for a large, complex business with sites across NZ. Harnessing the outsourced...

  • IT Service Desk Support

    3 weeks ago

    Auckland City, New Zealand LS Travel Retail Full time

    **Wellbeing & Charity volunteering leave**: - **Employee discount across New Zealand & Australia**: - **Hybrid working arrangements** **As we prepare to move to a single operator model for the Duty Free Operations at Auckland Airport, we are looking to bolster our support teams with like minded professionals with an interest in growing their career with a...

  • IT Service Desk

    3 weeks ago

    Auckland City, New Zealand nib health funds Full time

    IT Service Desk and Field Support Officer Are you an experienced IT service desk guru who is passionate about customer service? If you want to become part of a fun, and innovative team this is the opportunity for you! About nib - Hybrid working model - 22 Days Annual Leave - Distributed Work Allowance (Contributing to working from home costs) - Free...

  • Service Desk Analyst

    3 weeks ago

    Auckland City, New Zealand The New Zealand Automobile Association Inc. Full time

    **Service Desk Analyst**: - **Reference**: 31253 - **Posted on**: 15 May 2023 - **Closes on**: 11 Jun 2023 15:05 - **Locations**: Auckland - Central - **Job level**: IT - Junior (1 - 4 years) - **Work type**: Full-time - **Additional info**: IT Service Desk Analyst.pdf Be the IT focal point for first-line advice and support to all business units for IT...

  • Service Desk Analyst

    2 weeks ago

    Auckland City, New Zealand Robert Half Full time

    **The Company** An ANZ wide global name in the healthcare industry, this organisation is looking for a motivated and experienced Service Desk Analyst to join them on a 5-month contract. This will be providing their in-house teams with technical support to ensure everything is running smoothly. Joining forces with a dynamic crew of 8 Service Desk Analysts,...

  • Service Desk Support

    4 weeks ago

    Auckland City, New Zealand Evolve Education Group Full time

    A friendly disposition and great phone manner - Well-developed organisational skills and the ability to prioritise and manage multiple priority tasks - Ability to work autonomously and in a team environment - Excellent troubleshooting and problem-solving skills - Passion for technology; continually seeking to grow professionally ...Sound like you?... Here...

  • Service Desk Analyst

    4 weeks ago

    Auckland City, New Zealand Computer Concepts Full time

    General information- Location- Auckland- Expertise- Contact Centre- Job Level- Experienced- Employment Type- Permanent full-time- Close Date- 10-May-2024- Ref #- 56007- Description & Requirements- We are seeing a customer inspired professional to join the Air NZ Concierge service desk at Auckland Airport.- Spark look after Air NZ’s entire mobile and laptop...

  • Service Desk Analyst

    2 weeks ago

    Auckland City, New Zealand NTT Full time

    **Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?** Join our growing global NTT team and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our...

  • Service Desk Engineer

    4 weeks ago

    Auckland City, New Zealand Potentia Full time

    **About the organisation**: Our client is a global MSP with their reach across the UK, US and soon to be NZ! They are a highly responsive and proactive MSP with a strong focus on delivering premium services to senior clients who rely on top-tier IT expertise. With a growing team of 24 professionals, mostly based in the UK, we are excited to help them expand...

  • Service Desk Engineer

    3 weeks ago

    Auckland City, New Zealand DDS IT Full time

    **Introduction**: Are you an experienced enterprise level Service Desk Analyst/Engineer looking for your next gig? Then this could be for you! We have a number of open roles for Service Desk Analyst/Engineers for a Permanent or Contract engagement! About DDS IT Our culture starts and ends with our people. We are a successful IT Services business with an...

  • Service Desk Analyst Contract

    2 weeks ago

    Auckland City, New Zealand Robert Half Full time

    **The Company** A large, well respected NZ entity based in the CBD is on the hunt for a captivating Service Desk Manager for an initial 3 month contract. Well known for its services, this is a premium brand and certainly serves NZ well in its offering in the medical field. With a dominant market presence, this company is a cornerstone in most Kiwi's...

  • Service Desk Manager

    3 weeks ago

    Auckland City, New Zealand Momentum Consulting Group Full time

    Manager up to 5 Service Desk Analysts - Auckland City office - Perm role with great benefits This SDM (Service Desk Manager) is responsible for ensuring the smooth operation of our clients Service Desk by aiming to provide excellent customer service and uphold high service standards. **Key responsibilities**: - Leading the Service Desk team - This...

  • Service Desk Analyst

    1 week ago

    Auckland City, New Zealand HAYS Full time

    Service Desk Analyst **Your new company** A national healthcare provider based in Penrose supporting the IT services to hospitals, specialist services and community care. **Your new role** As a Service Desk Analyst you will work within a fantastic team in a 6 month fixed term contract to provide efficient and effective service desk support to customers...

  • Service Desk Team Lead

    2 weeks ago

    Auckland City, New Zealand Robert Half Full time

    **The Company** A leading name in the managed services industry, this organisation is looking for a motivated and experienced Service Desk Team Lead to join a close knit performing team. Working within a key account, you'll be responsible for leading the service desk engineers in all matters related to support while ensuring consistent and high quality...