IT Help Desk Analyst

**Job Overview**: **Responsibilities**: - Troubleshoot and resolve hardware and software problems. - Document and track customer issues using help desk ticketing systems. - Escalate complex issues to senior support staff when necessary. - Provide remote assistance to users and guide them through troubleshooting steps. - Install, configure, and maintain...

**Level 1 Help Desk Analyst** **VetPartners are looking for an experienced Level 1 Help Desk Analyst, to join our friendly and professional team.** - ** Hybrid role** - with option to work 2 days per week from home and 3 days at our handy Ponsonby office - ** Work as part of a great team** - with a focus on collaboration - ** Support a diverse IT...

Contract Service Desk Analyst - Multiple opportunities - Service Desk Analyst - Multiple locations across Auckland - Contract opportunities About you: - Strong communication skills. - Experience using help desk ticketing software - Experience with incident troubleshooting and escalation - 2-3 years in IT Service Desk, Desktop Support, or similar...

**Service Desk Analyst** **Permanent role** **Auckland** **About the role**: Our client is looking for a technical support expert to join as a Service Desk Analyst as part of their Service Desk Team. You will be responsible towards managing the IT Service Desk mailbox, answer telephone calls to the service desk and ensure all actions taken to address...

We are looking for a Service Desk Analyst to join our IT team! The Service Desk Analyst plays a key role within Wētā FX’s IT Operations team, helping to provide a single point of contact for all IT incidents and requests. The Service Desk Analyst will triage and solve tickets raised by our crew, whilst escalating when required to our 2nd and 3rd level...

Service Desk Analyst - Contract until 30/12/22 - Single point of contact - 24/7 rostered shifts We are looking for an experienced Service desk Analyst to join the Single point of contact team working for a global brand. This means you will need to have solid technical skills to be able to resolve issues from beginning to end. About the role: - Contract...

**Job details**: - Posted 18 November 2024 - SalaryNegotiable - LocationAuckland - Job type Contract - DisciplineCustomer Experience - Reference90M0656692_1731912633 **Job description**: **LV2 Service Desk Analyst** Summary: We are seeking a proactive and customer-focused Service Desk Analyst to join our client's dynamic IT support team in Auckland for an...

Job Description:We are looking for a Help Desk Specialist to join our team at Tangram. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our customers via phone, email, and other communication channels.This is an excellent opportunity for a customer service professional looking to gain experience in...

Company OverviewWM New Zealand Ltd is a leading waste management and resource recovery company, committed to environmental sustainability.Job SummaryAs a Service Desk Analyst, you'll play a crucial role in ensuring the smooth operation of our IT systems, providing excellent customer service, and driving business outcomes.Main ResponsibilitiesResolve...

Our ideal candidate for the Help Desk Representative position is someone who is passionate about delivering exceptional customer service and can work well under pressure.As a Help Desk Representative, you will be the first point of contact for customers, responding to their inquiries and resolving issues in a timely and professional manner.Key...

**Service Desk Analyst** Auckland - Perm Role $60k - $68k The key focus will be to prioritise and respond to service desk calls and monitoring tools, so as to provide support for the organisations ICT systems, desktop devices and peripherals at the Clients locations throughout NZ on a 24 x 7 rostered basis. **24/7 rotating roster with 4 days on, and 4 days...

Contract roles - Desktop Engineers and Service Desk Analysts wanted - Auckland We are looking for experienced Desktop Engineers and Service Desk Analysts for contract opportunities. **To be considered you will have**: - Windows 10 OS experience - MS Office Suite experience - O365 experience - New Laptop deployment - Strong ITIL experience - Ability to hit...

**TEMP OPPORTUNITY!** We’re working with a large company that truly cares about achieving health equity for the community and are looking for a Help Desk Operator to join the team! **What’s in it for you?** - Otahuhu based - Hourly rate $31.50 - 8:30am - 5pm (40 hours a week) - 3-month temporary role with potential to extend - ASAP start **The...

**What does the Service Desk Analyst do?** Our Service Desk Analyst are the face of and a source of knowledge of all things IT! Providing 1st level through to level 3 support to our customers, both internal and external. They ensure prompt resolution of incidents and service requests; manage calls/requests from initiation through to resolution, escalating...

**Service Desk Analyst x 3** - Temp Role $28 per hour - Immediate start and runs 6 months - Supportive team environment The Service Desk Analyst is a customer service super star, who plays an important and supportive administrative role in the team! As a Service Desk Analyst, it’s your job to support this public organization nationwide. You will be part...

Abano Healthcare Group is seeking an experienced IT professional to fill the role of IT Service Desk Manager.About the Company CultureWe pride ourselves on being a collaborative and supportive team. Our company culture encourages innovation, teamwork, and continuous learning.The successful candidate will lead our IT Service Desk team, responsible for...

Are you a tech-savvy customer service superstar? If so, we may have just the role for you! SkyCity is a premiere entertainment destination in the heart of Auckland's CBD consisting of a world-class casino, award-winning restaurants and bars, two luxurious hotels, theatre, New Zealand's largest convention centre and the country's most visited tourist...

**Description** - ** ASX 300 listed financial services organisation**: - ** Flexible & hybrid working arrangements**: - ** Ellerslie location** **Do you want to**: - work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? - understand the strategic direction of your...

**General Information**: **Job Type** Permanent **Category** Information Technology **Business** FletcherTech **Location** Auckland **Job Reference** 39321 **Posted Date** 17-Feb-2025 **Closing Date** 16-Mar-2025 **Description**: **About us** - The Fletcher Building family is a community made up of people who use all their experience, skills,...

Full training and ongoing support provided - Terrific company culture (check us out on Glassdoor) - Access to a range of great product discounts **Our Company** We help our consumers to imagine and create better places and spaces in which to live and work. DuluxGroup's origins date back to 1918, with its original heritage in decorative paint for Australian...