Current jobs related to Service Desk Engineer - Auckland City - Potentia

  • Service Desk Engineer

    2 weeks ago

    Auckland City, New Zealand Westbourne IT Global Services Full time

    **We are seeking a dedicated and motivated **Service Desk Engineer** to join our IT team on a part-time basis. This role involves providing support for technical issues, troubleshooting system problems, and ensuring smooth operations across our IT infrastructure. The engineer will serve as the first point of contact for all technical inquiries and incidents...

  • Service Desk Engineer

    1 week ago

    Auckland City, New Zealand The New Zealand Automobile Association Inc. Full time

    **Service Desk Engineer**: - **Reference**: 36049 - **Posted on**: 23 Sep 2024 - **Closes on**: 14 Nov 2024 23:41 - **Locations**: Auckland - Central - **Job level**: Entry (0 - 2 years) - **Work type**: Full-time - **Additional info**: service desk engineer.pdf **What You'll Be Doing | Mō te Tūranga** As a Service Desk Engineer, you'll ensure smooth IT...

  • Contract Service Desk Engineer

    3 months ago

    Auckland City, New Zealand Momentum Consulting Group Full time

    6 month contract - Immediate start - WFH available after initial onboarding only Can you provide excellent Level 1-3 support services while meeting SLA's? Have you worked in busy and complex environments? Have experience contracting as a Helpdesk or Service Desk Analyst? We want to hear from you! Our clients are busy and we are on the look out for...

  • Senior Service Desk Engineer

    3 weeks ago

    Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come first, we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in...

  • Service Desk Team Lead

    4 months ago

    Auckland City, New Zealand Robert Half Full time

    **The Company** A leading name in the managed services industry, this organisation is looking for a motivated and experienced Service Desk Team Lead to join a close knit performing team. Working within a key account, you'll be responsible for leading the service desk engineers in all matters related to support while ensuring consistent and high quality...

  • Service Desk Engineer

    4 months ago

    Wellington City, New Zealand Theta Full time

    We are a highly regarded, New Zealand owned technology company. We offer a creative and stimulating work environment and we value and respect inclusivity and diversity. About this role | Mō tēnei tūranga mahi Our Support team play an important, and highly valued role in our success by providing exceptional IT Support services to Theta's customers and...

  • Service Desk Manager

    4 months ago

    Auckland City, New Zealand Robert Half Full time

    **The Company** **The Role** The Service Desk Manager's primary duty is to lead and manage our client's delivery team, ensuring resolution of technical issues and exceptional customer service. The SDM oversees 'business as usual' service ticket logistics and manages service work throughout the ticket lifecycle. Additionally, the SDM heads the Customer...

  • Service Desk Analyst

    3 months ago

    Auckland City, New Zealand NTT Full time

    **Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?** Join our growing global NTT team and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our...

  • Service Desk Analyst

    4 months ago

    Auckland City, New Zealand Imara Limited Full time

    Career role with scope to grow technical skills in networking & systems admin - Ad further value to the Service Desk Team by working collaboratively - Auckland CBD with views of the harbour, a team culture r& inspired leadership **The Company** With $4b in assets and $90m in profit, this New Zealand Publicly Listed multi disciplined firm has experienced...

  • Service Desk Manager

    4 months ago

    Auckland City, New Zealand Momentum Consulting Group Full time

    Manager up to 5 Service Desk Analysts - Auckland City office - Perm role with great benefits This SDM (Service Desk Manager) is responsible for ensuring the smooth operation of our clients Service Desk by aiming to provide excellent customer service and uphold high service standards. **Key responsibilities**: - Leading the Service Desk team - This...

  • Senior Service Desk Engineers

    4 months ago

    Auckland City, New Zealand 84 recruitment Full time

    **About the company** Our client is a one of NZ's market leading digital services provider. They provide the tools, stretch, and an inclusive environment, so you stay continually ahead of the game and are always able to bring your authentic self to work. They provide a people first culture with endless opportunities to grow. **About the roles** The Service...

  • Service Desk Team Leader

    4 months ago

    Auckland City, New Zealand Shred-X Full time

    Freightways Information Services Ltd (FIS) is an internal shared services provider of information technology and advisory services to the Freightways businesses. It is responsible for managing Freightways' overall information technology infrastructure and maintains relationships with selected external information technology suppliers. An exciting...

  • Contract Service Desk Analyst

    3 months ago

    Wellington City, New Zealand Consult Recruitment Full time

    Urgent 2-3 months contract role! - Rate: $60.00 - 65.00 per hour GST - ASAP Start needed Our client is a leading financial services company known for its commitment to providing exceptional customer service and innovative solutions. With a strong presence in the industry, they have built a reputation for excellence and are dedicated to protecting...

  • Service Desk Analyst

    4 months ago

    Wellington City, New Zealand Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role Our Service Desk Analyst’s are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem...

  • Service Desk Analyst Contract

    4 months ago

    Auckland City, New Zealand Robert Half Full time

    **The Company** A large, well respected NZ entity based in the CBD is on the hunt for a captivating Service Desk Manager for an initial 6-month contract. Well known for its services, this is a premium brand and certainly serves NZ well in its offering in the medical field. With a dominant market presence, this company is a cornerstone in most Kiwi's...

  • Service Desk Analyst

    4 months ago

    Auckland City, New Zealand Group Technology Full time

    **About us** Fletcher Building is an organisation made up of people who use all of their experience, skills, and individuality to do amazing work. With over 30 businesses operating in Australia, New Zealand, and the South Pacific, we are enriched by many different languages, customs, and lifestyles. There has never been a better time to join the Fletcher...

  • Service Desk Analyst

    3 months ago

    Auckland City, New Zealand Robert Half Full time

    **The Company** An ANZ wide global name in the healthcare industry, this organisation is looking for a motivated and experienced Service Desk Analyst to join them on a 5-month contract. This will be providing their in-house teams with technical support to ensure everything is running smoothly. Joining forces with a dynamic crew of 8 Service Desk Analysts,...

  • Service Desk Analyst

    4 months ago

    Wellington City, New Zealand H2R Consulting Full time

    **Location**: Wellington Type: Casual Reference: 800366 H2R Technology is currently on the lookout for a Service Desk Analysts to join established teams and they look to boost their workforce and support the team in a casual basis. This is a great role for someone looking to gain some hands on practical experience whilst also studying. It would be...

  • Service Desk Analyst

    4 weeks ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Are you a tech-savvy customer service superstar? If so, due to an internal promotion we may have just the role for you! SkyCity is a premiere entertainment destination in the heart of Auckland's CBD consisting of a world-class casino, award-winning restaurants and bars, two luxurious hotels, theatre, New Zealand's largest convention centre and the country's...

  • Service Desk Analyst

    4 months ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Are you a tech-savvy customer service superstar? If so, we may have just the role for you! **As New Zealand's largest Entertainment Company, the SkyCity Entertainment Group is a diverse and vibrant organisation that attracts positive and innovative individuals to participate in our professional, results-orientated culture.** **About SkyCity** SkyCity is a...

Service Desk Engineer

4 months ago

Auckland City, New Zealand Potentia Full time

**About the organisation**:
Our client is a global MSP with their reach across the UK, US and soon to be NZ They are a highly responsive and proactive MSP with a strong focus on delivering premium services to senior clients who rely on top-tier IT expertise. With a growing team of 24 professionals, mostly based in the UK, we are excited to help them expand their presence and establish the first team in New Zealand. This is a rare opportunity to be the first hire in the NZ market and play a pivotal role in the organisation.

**About the role**:
As a Service Desk Engineer, you will be responsible for managing tickets, monitoring systems, and efficiently resolving any technical issues that arise. Your primary tasks will include lodging issues, contacting suppliers for faults, and ensuring problems are promptly resolved. This role will be fully remote, and a 12 month contract initially. You can be based anywhere in NZ however they have the longer term view to have an established office in Auckland so travel and a presence here will be required at some point. Initially, the workload will be quite light, making this an excellent opportunity for individuals who are studying or have side hustles, with the potential for significant growth as the team expands in NZ.

**Responsibilities**:

- Communicate effectively with senior executives and build strong rapport with clients
- Work independently and demonstrate a self-starting attitude while maintaining exceptional standards
- Provide high level desk support, including Windows and Apple systems
- Monitor systems, identify issues, and take proactive measures to address them promptly
- Collaborate with suppliers to resolve technical faults and ensure a seamless service experience

**Requirements**:

- Excellent verbal and written English communication skills to effectively understand and articulate technical concepts
- Previous experience in a service or help desk role
- Ability to troubleshoot and resolve technical issues efficiently
- Self-motivated, proactive, and comfortable working independently

The key to success in this role will be somebody that is a real people person with strong interpersonal and communication skills and can be a self starter. If you feel like you may not have the depth of technical knowledge (at least some experience is required as you will be working mostly unmanaged to begin with) but have bucket loads of enthusiasm and drive then we encourage you still to apply.
- Hannah McDonald Talent Manager
- 027 661 5552