Digital Content Specialist

4 months ago


Auckland City, New Zealand Auckland Transport Full time

Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities.

Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will create a vibrant and connected Auckland.

We are on a journey and working to shape our organisation through an ambitious transformation programme providing for more effective and efficient AT.

Delivering Auckland's transport solution on such a mammoth scale is no mean feat and we need a talented team to ensure we are up to this task.

**Te Whiwhinga mahi | The opportunity**

We have an opportunity for a Digital Content Specialist to join our team and help us achieve our goals. This role plays a huge part in AT keeping pace with the increase in our customers' digital interactions and meeting our ever-growing CX expectations.

**What you might like to know about this opportunity**:
As the successful Digital Content Specialist, you will:

- Plan, produce, edit and/or publish content on the AT website to inform users of what is happening at Auckland Transport
- Work with our Digital Performance Manager and Product Owners to simplify our customers' digital journeys and empower customers to access information and services without the need for assistance.
- Create improved customer experiences through ensuring content is clear and helping keep our website up to date and accurate.
- Be a key part of delivering the Digital Content Strategy that supports the ongoing health and functionality of the AT website.
- Work with our Product Owners and UX/UI designers on creating copy and shaping new or updated customer journeys on the AT website and AT Mobile app.

**Ko koe tēnei | About you**
- Minimum 3 years' experience using Content Management Systems (with Umbraco experience preferred), along with accessibility, SEO and analytics tools and platforms. There is a technical aspect to this role that is key to success.
- A track record of crafting well-written copy and creating well thought out and structured web pages and journeys using existing component libraries.
- A proven ability to analyse and synthesise complex information, then consolidate and communicate it clearly and simply.
- A superior communication skillset with a growth mindset.
- Excellent attention to detail.
- Problem solving and strategic thinking.
- The ability to be customer oriented while maintaining a delivery focus.
- An agile and adaptable work approach.
- A demonstrable team player attitude, with the dedication to continually improve processes to achieve high quality outcomes efficiently.
- The ability to foster relationships and manage stakeholder expectations to ensure the best outcomes for our customers and website users.
- An understanding of how SEO works and the purpose and implementation of the WCAG accessibility guidelines.

**Ko wai mātou | About us**

At AT, we embrace inclusion and fully support building a diverse workplace where people come first and we feel safe, respected, valued and supported, inclusive of our differences. Our values are more than just words - they are integral to everything we do. **Manaakitanga**:

- We care, **Tiakitanga** - Safe with us, **Whanaungatanga** - We connect, **Auahatanga**:

- Better, bolder, together.

In addition, our Flexible Working initiative empowers our people to work flexibly whilst meeting the needs of our customers, the organisation and the individual.

In addition, we also offer:

- Investment in your professional development and training
- Opportunity for greater leadership and accountability
- Modern CBD (Wynyard Quarter) waterfront-based office
- Paid parental and partner leave
- Study assistance
- Health and Wellbeing benefits
- Professional memberships
- #LI-KL1_



  • Auckland City, New Zealand Auckland Transport Full time

    Auckland Transport (AT) keeps Auckland moving! We plan and fund public transport, promote and initiate alternative ways to get around the city, operate and maintain the local road network, and manage parking and traffic systems. How are we going to deliver easy, and safe, journeys for a growing and vibrant Auckland? By innovating and focusing on exceptional...


  • Auckland City, New Zealand Auckland Transport Full time

    Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities. Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will...


  • North Shore City, Auckland, New Zealand Mitre 10 Full time

    Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer. We have an exciting new opportunity available to join our Albany based Support Centre as a **Digital Content Specialist.** As part of our...


  • North Shore City, Auckland, New Zealand Mitre 10 Full time

    Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer. We have an exciting new opportunity available to join our Albany based Support Centre as a **Digital Content Specialist.** As part of our...


  • Auckland, New Zealand 261 Morrin Road Full time

    New!! 12 month contract - Digital Content Specialist x 2 We are looking for 2 CX focused Digital Content Specialists to work with our client's business, creating and updating their customers' digital content to meet growing CX expectations. You will have experience with:Planning, creating and editing content in a large multi-page website environment.Creating...


  • Auckland, New Zealand 261 Morrin Road Full time

    New!!12 month contract - Digital Content Specialist x 2 We are looking for 2 CX focused Digital Content Specialists to work with our client's business, creating and updating their customers' digital content to meet growing CX expectations.You will have experience with: Planning, creating and editing content in a large multi-page website environment.Creating...


  • Auckland, New Zealand Surf Life Saving New Zealand Full time

    · Passionate about creating fun and engaging content? · Showcase the amazing breadth of powerful stories within surf lifesaving. · Work within a supportive, dynamic and creative team. · Exciting opportunity to work for a highly respected New Zealand organisation. Across Aotearoa, our volunteer lifeguards have saved thousands of lives and ensured millions...


  • Auckland, New Zealand Surf Life Saving New Zealand Full time

    · Passionate about creating fun and engaging content?· Showcase the amazing breadth of powerful stories within surf lifesaving.· Work within a supportive, dynamic and creative team.· Exciting opportunity to work for a highly respected New Zealand organisation.Across Aotearoa, our volunteer lifeguards have saved thousands of lives and ensured millions...


  • Auckland, New Zealand Talent Vault Ltd Full time

    New!!12 month contract - Digital Content Specialist x 2 We are looking for 2 CX focused Digital Content Specialists to work the our clients business, creating and updating their customers' digital content to meet growing CX expectations.You will have experience with:Planning, creating and editing content in a large multi-page website environmentCreating...

  • Junior Seo

    2 days ago


    Auckland, New Zealand Sprocket Digital Full time

    About Us: Sprocket Digital is a data-driven marketing agency based in Penrose, Auckland. Our team are highly experienced and proven digital marketing experts in creating and deploying performance-based strategies for businesses both locally and offshore.  Over the last eight years, we have consistently delivered growth to our clients and proven ourselves as...

  • Junior Seo

    3 days ago


    Auckland, New Zealand Sprocket Digital Full time

    About Us: Sprocket Digital is a data-driven marketing agency based in Penrose, Auckland. Our team are highly experienced and proven digital marketing experts in creating and deploying performance-based strategies for businesses both locally and offshore. Over the last eight years, we have consistently delivered growth to our clients and proven ourselves as...

  • Content Specialist

    4 weeks ago


    Auckland, New Zealand The Kraft Heinz Company Full time

    Description Reporting to the Senior Creative Strategist, the Content Specialist is a food-obsessed content strategist who is always looking for new inspiration. They keep up with the latest trends by following their favourite brands, influencers, and chefs across all social channels. The Content Specialist will shape and build the brand community and develop...

  • Content Specialist

    2 weeks ago


    Auckland, New Zealand Cgr Services Full time

    Description Reporting to the Senior Creative Strategist, the Content Specialist is a food-obsessed content strategist who is always looking for new inspiration. They keep up with the latest trends by following their favourite brands, influencers, and chefs across all social channels.The Content Specialist will shape and build the brand community and develop...

  • Content Specialist

    2 weeks ago


    Auckland, New Zealand Cgr Services Full time

    Description Reporting to the Senior Creative Strategist, the Content Specialist is a food-obsessed content strategist who is always looking for new inspiration. They keep up with the latest trends by following their favourite brands, influencers, and chefs across all social channels. The Content Specialist will shape and build the brand community and develop...

  • Content Specialist

    4 weeks ago


    Auckland, New Zealand The Kraft Heinz Company Full time

    DescriptionReporting to the Senior Creative Strategist, the Content Specialist is a food-obsessed content strategist who is always looking for new inspiration. They keep up with the latest trends by following their favourite brands, influencers, and chefs across all social channels.The Content Specialist will shape and build the brand community and develop...

  • Content Specialist

    2 weeks ago


    Auckland, New Zealand Cgr Services Full time

    DescriptionReporting to the Senior Creative Strategist, the Content Specialist is a food-obsessed content strategist who is always looking for new inspiration. They keep up with the latest trends by following their favourite brands, influencers, and chefs across all social channels.The Content Specialist will shape and build the brand community and develop...

  • Content Specialist

    3 days ago


    Auckland, New Zealand Cgr Services Full time

    DescriptionReporting to the Senior Creative Strategist, the Content Specialist is a food-obsessed content strategist who is always looking for new inspiration. They keep up with the latest trends by following their favourite brands, influencers, and chefs across all social channels.The Content Specialist will shape and build the brand community and develop...

  • Content Specialist

    3 days ago


    Auckland, New Zealand Cgr Services Full time

    Description Reporting to the Senior Creative Strategist, the Content Specialist is a food-obsessed content strategist who is always looking for new inspiration.They keep up with the latest trends by following their favourite brands, influencers, and chefs across all social channels.The Content Specialist will shape and build the brand community and develop...


  • Auckland City, New Zealand New Zealand Couriers Full time

    **About New Zealand Couriers** New Zealand Couriers is a fast moving company with a big reputation, challenging targets and a fantastic place to build a career within the Freightways Group of Companies. We’ve been helping New Zealand businesses get products to their customers for 60 years. Our dedicated and passionate team of 1,400 people deliver over 33...


  • Auckland City, New Zealand High Performance Sport New Zealand Full time

    **Digital and Content Creator** Job types: Full Time (FTE 1.0) The Digital and Content Creator will lead the development and delivery of the Paralympics New Zealand (PNZ) Digital and Social Media Plan, with a focus on creating highly engaging and impactful content, driving excellence and best practice across PNZ digital channels, including the PNZ website....