Head of Survivor Voice and Insights

3 weeks ago

Wellington City, New Zealand New Zealand Government Full time

Secondment or Fixed Term to 28 June 2024
- Transformational opportunity to support survivors of abuse in care
- Our work is survivor lead and trauma informed
- Listening, learning, changing/ Mā Whakarongo me Ako ka huri te tai.

Our purpose | To mātou Kaupapa

The Crown Response Unit was set up in February 2019 to coordinate the Government's response to the Abuse in Care Royal Commission of Inquiry. We report to a cross agency sponsoring group of Ministry Chief Executives, and the Minister for the Public Service.

The Royal Commission was established in 2018 to investigate the experiences of tamariki, rangatahi and vulnerable adults in State and faith-based care between 1950 and 1999. The Commission's final report and recommendations are due to be delivered by the end of March 2024.

The Crown Response Unit is accountable for the overall delivery of the Crown's response in collaboration with agencies and includes:

- Developing and coordinating the delivery of the cross-government response work programme
- Driving individual agency efforts so they are integrated and deliver the Crown's response
- Acting as the Royal Commission's main point of contact with the Crown for information and response
- Whole of-government communications on the Crown's response and work programme.

The Crown Response Unit is primarily focussed on responding to the Royal Commission's recommendation to develop a new independent redress system for survivors.

The Commission also recommended, and the Government agreed to four immediate pieces of work ahead of the establishment of the new independent redress scheme. The Crown Response Unit coordinates the following workstreams on behalf of the Crown:

- An interim listening service for survivors of abuse in care
- Work to improve survivor's access to their care records
- Rapid payments
- Work on a public apology to survivors.

Home | Crown response to the Abuse in Care Inquiry (abuseinquiryresponse.govt.nz)

Listening, learning, changing/ Mā Whakarongo me Ako ka huri te tai. This captures the spirit the Government brings to its work with the Royal Commission, and to what we, the Crown Response Unit does in response to the Royal Commission's recommendations.

What's in it for you | Hei hua mōu pea
- The opportunity to contribute to the Government's response to a significant inquiry, focussing on survivor healing and reconciliation.
- Contributing to this high-profile initiative, the mahi we do and helping to achieve the desired outcomes for survivors and the Crown.
- We have a safe and inclusive workplace, and we value the diversity everyone brings.

About the role | Mō te tūranga

The purpose of the Head of Survivor Voice and Insights role is to oversee and manage engagement with survivors and survivors advocacy groups, and ensure their perspectives are heard and integrated within the CRU work programme. This role will be critical to ensuring the CRU are considering equity within their work, particularly as it relates to priority survivor groups including Māori, Pasifika, Whaikaha / Deaf and disabled.

The Head of Survivor Voice and Insights role will manage the development of engagement strategies to ensure survivors are engaged in a trauma-informed way, and also be responsible for strengthening and leading the CRU relationships with survivors and survivor groups. This role will lead a team of ten, who will be responsible for collecting, analysing and sharing insights from survivor engagement to ensure survivor voices are heard, and their voice influences the delivery of the CRU work programme.

The Head of Survivor Voice and Insights will have a vital role in promoting equitable outcomes, determining and advocating for priority group perspectives to be present and part of decision-making processes in inclusive, innovative and culturally safe forums (e.g Wānanga, Talanoa)

About you | Mōu ake

**The value you can bring**:

- Passion and drive for our mahi and the agility to work in a highly responsive and dynamic environment.
- Demonstrated experience in the development of engagement and implementation strategies ideally based in a human - centred trauma related environment.
- A strong stakeholder and relationship manager with the ability to build and maintain relationships across government, within external communities and within own teams.
- Experienced leader of multidisciplinary teams.
- Technical and functional expertise balanced with a hearts and minds leadership style and collaborative leadership approach.
- Sound knowledge of and respect for the Principles of Te Tiriti o Waitangi.
- Sound knowledge of tikanga Māori and how this is used in a work setting.
- Confidence in meeting with and engaging with Māori, Pasifika and other peoples.
- General knowledge of te reo and how this is applied in a work setting.
- An understanding and appreciation of issues and concerns within the Pasifika, whaikaha tangata/Deaf and disabled communities.
- Sound understanding of machinery

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