Manager Engagement and Communications

2 weeks ago

Wellington, Wellington, New Zealand Department of Internal Affairs NZ Full time

Type:
Fixed term

Hours:
Full time

Location:
Wellington

Business Group:
Survivor Experience Services

Branch:
Enterprise Partnerships

  • Are you highly experienced in community engagement and communication?
  • Do you have a background in engagement with Māori, Pacific or Deaf and Disabled communities
  • Are you interested in making a difference for survivors of trauma?
Then this role may be for you.

Better New Zealand


Working at Te Tari Taiwhenua Department of Internal Affairs, you'll have the opportunity to make a real difference in the lives of New Zealanders.

Survivor Experiences Service


Te Tari Taiwhenua will provide continued support to survivors of abuse in care through the Survivor Experiences Service from July 2023, following the closure of the survivor registrations and private sessions services delivered by the Abuse in Care Royal Commission of Inquiry.


The Survivor Experiences Service will provide a safe, supportive, confidential place for survivors to share their experiences of abuse in care, to support healing.

Te Tari Taiwhenua will house and support the Service, which will be overseen by an independent board.


Survivor experiences shared with the service can be brought together to deepen understanding of abuse in care and how to prevent it.

In sharing their experiences, survivors may also be referred to other services.

The Service will run from July 2023 through to the introduction of a new, permanent redress system in 2025.

Manager Engagement and Communications role


As the Manager Engagement and Communications you will be responsible for developing and driving the Survivor Experiences Service community engagement and communications strategies.

Your strong leadership skills will enable you to build a high performing team to engage with communities, especially Māori, Pacific people and those with disabilities, to educate about our services, gain community perspectives and provide specialist advice inhouse.

You will also ensure the services communications plan is developed, delivered and monitored.

To be successful in this role you will have:

  • An extensive and successful track record working constructively at the interface between community and government, forming partnerships of value and effective working relationships with others, including those with diverse cultures, disabilities, values or priorities
  • An excellent understanding of community engagement principles and best practice models
  • Deep understanding of, and established credibility within, the New Zealand ethnic community sector, or demonstrated capacity to establish this credibility
  • Knowledge of diversity and inclusion and social cohesion matters
  • Resilience, empathy and emotional strength, and show sound judgement and tact in dealing with complex and sensitive issues
  • Advanced ability to transfer knowledge of community intelligence into policy awareness, and to actively work on community and policy linkages
  • Strong leadership skills with the demonstrated ability to develop and lead a high performing team
You'll be joining a team passionate about supporting survivors of trauma from abuse in care.

This is a new role giving you the ability to shape the Engagement and Communications function to meet the needs of the communities you are engaging with.

You will also provide insights into the Service to help guide the development of the Service to ensure it is best meeting the needs of Survivors.

This is your opportunity to make a positive difference and increase access to support and healing for the those who have experienced abuse in care.


At Te Tari Taiwhenua we're keen supporters of flexibility; we value facetime to build strong relationships, as well as working from home and flexing hours to fit with your real life.

In joining us, you'll get interesting work that's unique within New Zealand, that brings awesome opportunities to grow your skills and develop your career.

You'll see that the work you do here is meaningful and makes a real difference.

We are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business outcomes. We are committed to creating a workplace where all employees have equal access.

Even if you don't think you meet all the criteria, but you're excited about this opportunity, please do get in touch - we value the different skills and experience that diversity brings.


If you want a job where the work you do matters to New Zealand, there is a rewarding career waiting for you at Te Tari.

We look forward to hearing from you.

Applications close: 5pm, 4 July 2023

Job description:
To review the full job description, please click here.

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