Cemetries Support Officer

5 months ago

Christchurch, New Zealand Christchurch City Council Full time

Dealing with the death of a loved one is one of the most devastating and traumatic experiences one can go through. It is the job of our Cemeteries Support team to make sure that the public's experience and the process they go through to ensure they pay their last respects through a burial, is handled in a sensitive, timely, professional and empathetic manner.

Administrative support is key to this role, including processing and maintaining detailed records. Your experience here is important, but perhaps more important is your ability to bring your life experience and a level of maturity to this role. We're working in a highly emotive environment so understandably dealing with people in a distressed state.

The ability to have an empathetic ear both at the end of the phone and face-to-face is crucial, you will also bring the gift of being able to separate your emotions and take a methodical approach to the situation - ensuring a satisfactory outcome to the request.

While Cemeteries work will always be your priority, your flexibility and adaptability to assist in other areas of Business Support will be required on an as-needed basis.

Perhaps you come from a career as a caregiver, in social work, or a first response emergency service environment. Or, you're experienced in an office environment and are looking to combine this with your people skills and natural ability to empathise. With us, you'll feel valued, knowing that you're making a difference.

We're a highly supportive team who understand the importance of wellbeing. We work in a collaborative environment, and support each other while being able to enjoy activities outside of work when things get too much.

Receive the satisfaction of helping others in a time of great need, being the person that steps in to help make the hardest day a little bit easier.

Feel like you don't meet every single requirement of the job description?

**Additional information**:

- _ Hours of work_- Full-time, permanent. _*The cemeteries support officer may be rostered to work outside normal working hours and oncall during weekends _on a roster basis
- _ Salary_- $52,529 - $64,754
- _ Location_- This position is primarily based at Te Hononga Civic Offices, 53 Hereford Street

Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. You will also benefit from:

- Access to training programmes, workshops, and development opportunities
- Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
- Collaboration - exposure to wider areas of the organisation
- Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

Through collaboration, innovation, and a strong commitment to community, the council provides an environment where one's skills and passions can shine, making it an exceptional choice for those seeking purpose and impact in their career.

**_Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date._

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