Country Manager

5 months ago

Auckland City, New Zealand Kmart Full time

**Brighter Futures Start Here**

As Australia and New Zealand's biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices - it’s the heart of everything we do.

As a leader in the retail market, we’re optimistic about our future and yours. We’re relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you’ll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

**Join the team**:
An amazing opportunity exists for an inspiring, versatile, and commercially savvy leader to take the reins of our retail operations business in New Zealand. As the most senior leader in the country, holding a directorship, and reporting to the General Manager - Stores & Central Operations in Australia, the role of Country Manager - New Zealand oversees a network of 26 Kmart stores, with 4 direct reports (3 Zone Managers and an Assistant) and over 2,000 team members. The role also partners closely with core local and Australian based support teams.

This is your chance to carve out a truly phenomenal legacy in a key and growing market of one of retail’s brightest stars.

**What you’ll be doing**:
At the heart of this role is devising and executing effective strategies to optimise sales growth, customer experience, team engagement, safety performance and business productivity. To do this, the key accountabilities include:

- Create, champion, and oversee the delivery of compelling business plans and strategic initiatives in line with Kmart’s strategic plan, that ensure sustainable business growth in the New Zealand market.
- Develop, monitor, and maintain a contemporary and in-depth understanding of market trends, risks, and competitor landscape to adjust strategy as required, leverage new business opportunities, and preserve or accelerate business advantage.
- Build, inspire and nurture a high-performance team culture where strategic purpose is clear, customer experience is core, and talent is unleashed, engaged, and recognised.
- Establish and cultivate effective business partnerships with internal and external local and Australian based stakeholders to facilitate, promote and drive optimal business performance and brand reputation.

**To be successful in this role you’ll have**:

- Demonstrable retail operations leadership experience and knowledge, working in a high volume, fast-paced, multi-site retail environment.
- Proven experience in optimising and enhancing capability across large teams to deliver exceptional customer, safety, compliance, and financial results.
- Track record of success in developing and implementing strategic initiatives drawing on your strong commercial acumen and sound retail operations prowess.
- Results-oriented and solutions-focused with experience in managing a large P & L and driving sustainable improvement across key performance metrics.
- An engaging, passionate and ‘no ego’ leadership style with deft collaboration, influencing and communication capability.
- Experience and track record in influencing and negotiating with key business decision makers.
- A proven track record of recruiting, developing and leading high performing retail teams and individuals in geographically dispersed locations.
- A positive change agent, with demonstrated results in continually evaluating and championing innovation.

**Benefits we’ll offer you**
- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
- A team member discount card that gives you a discount at Kmart and Bunnings
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers
- We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
- We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
- A dynamic learning and support program
- Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
- A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
- Great career opportunities across the broader Wesfarmers Group

**We’re here to make everyday living brighter**

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it From bedding to apparel to kitchenware and beyond. We’re designin

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