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Country Manager
4 weeks ago
National lead role for Australian-based multinational brands
- Provide leadership to NZ team; maximise sustainability and growth
- Experience managing retail operations, franchise growth and performance
**THE COMPANY**
Our client has worked hard over the last 35 years to build their brands to be highly recognisable in the New Zealand, Australian and European markets. They have achieved prominent footholds in the retail scene, visible to large amounts of foot traffic in many of our high-profile malls and shopping precincts. But at the same time the potential to grow their brands via a well-structured and mutually beneficial franchise arrangement is plentiful, and the opportunities to build both your own career and the company reach in New Zealand are plentiful.
**THE ROLE**
We are seeking an experienced retail operations leader, commercially focused and with a solid understanding of the mechanics of developing and managing franchise operations. You will be focused on building on relationships with already existing franchisees to maximise their performance and identify opportunities for financial improvements. You will work to proactively identify new sites by maintaining and building levels of stakeholder engagement (retail zones, mall operators, developers), and be adept at negotiating terms in leasing. You will have a good understanding of brand management and development, ideally with experience in marketing or product management. A focus on continuous improvement is essential.
As a senior member of the management team you will have oversight of the national team, and some travel will be required, including travel to Australia from time to time.
**THE PERSON**
You will have an extensive background in retail combined with experience in franchising; a proven track record in business management, preferably leading at a senior level; a sound knowledge of financial systems; exemplary stakeholder relationship skills; the ability to manage multiple projects; and a dedication to continuous improvement. You must exhibit a genuine desire to deliver outstanding customer service, and a thoroughly professional demeanour.
To succeed in this role, you will be comfortable working within a small team where it's all-hands on deck You will be a confident and culturally aware communicator, with a wholly inclusive approach.
