Lead Technology Specialist
3 days ago
About the role
At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.
We have an excellent opportunity for a Lead Technology Specialist in Unified Communications to Contribute to the achievement of ANZ Bank’s Telecommunications objectives by providing technology expertise, mentoring, leading and driving telecommunications support, design and development.
Drive the Enhancement of current Telecommunications technologies from an operational and financial perspective and to ensure Telecommunications Technology is delivering business benefit.
What will your day look like
**In a typical day or week your work will involve the following**:
Leading, facilitating, reviewing and influencing designs to achieve a high degree of consistency, coherence, maintainability and reliability within systems
Ensuring system design and technologies utilised are implemented to meet requirements.
Escalation point for third level support issues that may arise.
Take a lead role in promoting consistent infrastructure Operations, standards and designs including roadmaps
Promoting quality design practices and standards and compliance with Bank-wide standards
Ensuring system design and technologies utilised are implemented to meet requirements of performance and availability
Manage and take the lead responsibility in conducting proof of concept work, peer reviews, writing and delivering Solution Architecture and Detailed Design documents that adhere to bank standards
Mentoring/Coaching of other staff to improve their capabilities.
What will you bring?
We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.
**We would like to see these capabilities**:
Extensive knowledge of Unified Communications Technologies - Cisco, Microsoft Teams, Cloud based UC solutions.
Experience in planning, architecture, and design of UC environments including defining technical UC engineering policies and procedures.
Extensive knowledge of Telecommunications provider offerings including SIP, inbound & outbound calling used by Contact Centres and cloud solutions.
Vendor Management experience as a customer or supplier
Ideally hold a degree or diploma in Computer Science or simililar, or equivalent vendor certification e.g. Cisco CCIE or equivilent experience and knowledge.
Excellent presentation, communication, written, coaching and mentoring skills
So, why join us?
Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.
We work flexibly at ANZ. Talk to us about how this role could be flexible for you.
Job Posting End Date
, 11.59pm, (New Zealand)
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