Director Portfolio Engagement

2 months ago

Wellington City, New Zealand New Zealand Government Full time

**To mātou aronga - What we do for Aotearoa New Zealand**

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We develop social policy and provide advice to government and work with and help fund providers in the community. We also deliver social services and assistance, including income, employment and housing support, to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner we work towards supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations. We aim to acknowledge and be guided by Te Tiriti o Waitangi, and to pursue the following values in our work:
Manaaki - We care about the wellbeing and success of people Mahi tahi - We work together, making a difference for communities
Whānau - We are inclusive and build a sense of belonging and place
Tika me te pono - We do the right thing with integrity

**Tō tūranga i roto i te Manatū - Your place in the Ministry**

The Improvement, Systems and Technology Group (IST) collaborates and enables MSD people(staff) and partners with effective technology and expertise so that;
- New Zealanders can access essential support and social services
- MSD can respond fast to Government direction, policy settings, emergency events, and changing public needs
- MSD can improve its services by enabling modern and digital capabilities to become a more responsive organisation

IST also supports Whaikaha - Ministry of Disabled People, Mana Mokopuna - Children and Young People's Commission, the Social Wellbeing Agency and Oranga Tamariki - Ministry for Children.

IST is transforming and organising itself into a platform and capabilities model for delivery of business services with newly established platform teams requiring passionate, driven, and experienced technology leaders to pave the way and support MSD's transformation.

Platform teams are closely supported by Practice teams who help foster continuous improvement, learning, collaboration, and building our people expertise.

We want to improve the quality of our services and solutions by ensuring our platform teams are responsive to the needs of our business. This means:

- Enabling Delivery excellence; making significant improvements in the way we work to take friction out of the system, mature our processes, tools, and lift the expertise of our people and teams

It's an exciting time to join us. We are looking for talented individuals and leaders who are experienced in managing business, people, and technology change, and can face up to the challenges of transitioning from a heritage technology landscape to more modern technology implementations.

**Tēnei tūranga | About the role**

MSD's transformation strategy brings with it a newly established opportunity for a Director Portfolio Engagements to join the Improvement, Systems and Technology group. Tasked with the responsibility of leading the teams and departments responsible for engaging with MSD's portfolios, the Director Portfolio Engagement will play a pivotal role in leading and collaborating IST's engagement with the business portfolios to help shape, provide advice, prioritise, and enable delivery of strategic change initiatives. This role is closely supported by the platform manager, platform capability leads, platform delivery leads and the wider platform teams as required.

**Takohanga tuhinga o mua | Key accountabilities and deliverables**
- Engaging closely with senior stakeholders across service delivery portfolios to shape and prioritise work demand into IST delivery roadmaps
- Engaging with transformation workstreams to align and manage prioritisation of business-as-usual change initiatives and transformation workstream initiatives
- Ensuring IST resources are proactively engaging with service portfolio stakeholders to shape work, recommended strategically aligned solutions and provide high quality, well thought out project delivery estimations
- Work closely with platform delivery leads to ensure the capacity to respond to portfolio demands are properly planned
- Bring together stakeholders to foster business and technical collaboration for planning and design, dealing with road-blocks and escalations, and steering delivery decisions toward intended outcomes
- Implement strategies to improve delivery outcomes, engagement processes and establish clarity of alignment with service portfolio goals

**Ko wai koe | About You**

**You will bring**:

- Solid experience in a client facing and senior stakeholder engagement, having delivered technology solutions in response to changing business needs
- Strong leadership experience in planning and prioritisation using Agile frameworks, with the ability to shape business and technical needs into delivery outcomes
- Confident in high level management negotiations and participating in governanc

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