Customer and Stakeholder Manager

3 months ago


Dunedin, New Zealand Downer Group Full time

**Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here**

Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

- Competitive remuneration package
- Free access to Marram health care benefits and discounted holiday homes
- Discounts for Samsung, Repco, PB Tech, Gym memberships and more
- $500 bonus for current employees who refer a friend to Downer
- Progression and development programs on offer including our inspiring leader’s programme for top performers

**Te** **kōwhiringa | The Opportunity**

We’re on the hunt for an experienced Customer and Stakeholder Manager to be based in Dunedin. Working across the Coastal Otago State Highway Network, the Customer and Stakeholder Manager will ensure that relationships with the key stakeholders are established, maintained and managed throughout the contract period and manage the Customer Relationship Management System related to the State Highway.

This role will involve working closely and collaboratively with project stakeholders and the internal team of Downer, dealing with enquiries from the public, reviewing engagement communication strategies, preparing, and managing workshops and providing administration support to the Operations team to continuously strive for improvements in our systems and processes.

**Nga pūkenga matua | Important Skills**

You will need to be a dynamic, forward thinking and flexible team player, who is a strong problem solver. You will be someone who can manage multiple tasks and priorities under pressure, and you will be someone who can think outside the box and will be solutions focused. You also have:

- An awesome attitude and willingness to learn
- Experience in customer management roles or health and safety administration
- Great internal and external stakeholder relationship skills.
- Exceptional written and verbal communication skills and conflict resolution abilities.
- Experience using various CRM and RFS systems
- Fresh innovative approach and the ability to grasp and bring concepts or technical material to life in simplified ways.
- Experience developing and successfully implementing stakeholder engagement plans

**Ko wai mātou | Our Organisation**

Want to know more about what it is like to work at Downer? Then head to our People Site here

**Me pēhea ki te tono | How to apply**

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.


  • Customer Manager

    3 months ago


    Dunedin, New Zealand New Zealand Trade and Enterprise Full time

    We have a diverse & collaborative environment that inspires lifelong learning - We offer hybrid working that enables work life balance + 5 weeks annual leave - We are focused on holistic wellbeing to support you to be your best self **This role is based in Dunedin (preferred), Queenstown or wider Otago.** **Who are we - Ko Te Taurapa Tūhono tēnei** At...


  • Dunedin, New Zealand MTF Finance Full time

    - Apply Job description Just some of the things you’re responsible for: - Identify originator and customer needs through effective listening skills and achieve customer satisfaction - Build and sustainable trusted relationships and with customers, originators, and shareholders - Work within our systems to accurately details customer interactions - Work...

  • Agribusiness Manager

    3 months ago


    Dunedin, New Zealand Rabobank Full time

    Job Overview & Purpose: The role exists to manage and grow a portfolio of rural clients, in accordance with Bank and Area goals for profitability, client satisfaction and credit quality. Context of Job: Country Banking forms the core business of Rabobank New Zealand and has 33 offices across New Zealand. Country Banking enjoys a reputation as the leading...

  • Territory Manager

    3 months ago


    Dunedin, New Zealand BOC Limited New Zealand Full time

    BOC Limited New Zealand **Territory Manager** Dunedin, New Zealand | req15116 **What you will enjoy doing** - You will be responsible for sales growth of our industrial gases and welding consumable products by proactive account management - Additionally, your role includes servicing customers both on and off premise visiting customers throughout Dunedin,...

  • Customer Service

    3 months ago


    Dunedin, New Zealand Sri Sai liquor limited Full time

    Looking for a full time or a part time retail worker who has LCQ certificate. We are looking for a Full time or two Part Time CSR's to join our team in Dunedin Central Key points require for the roll: *Must be available to work nights and weekends *Competence to work solo shifts *Being computer literate and having excel knowledge is a big plus *Previous...


  • Dunedin, New Zealand Aon Corporation Full time

    Posting Description: **Regional Administration Manager - Otago Region** **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and...


  • Dunedin, New Zealand Waste Management Full time

    **Company Description** Waste Management NZ Limited is New Zealand's leading resource recovery, recycling and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do. **Job Description** About the role** We have an exciting...


  • Dunedin, New Zealand Carters Full time

    For over 150 years, CARTERS has been instrumental in shaping New Zealand's landscape and fostering the careers of Kiwi tradespeople. We are committed to providing a professional, inclusive, and supportive workplace environment where your contributions are valued and celebrated. As a Customer Service Administrator at CARTERS DUNEDIN, you'll be pivotal in...


  • Dunedin, New Zealand Autoliv Full time

    Job description: Autoliv is seeking a dedicated and passionate Customer Service Specialist to join our team in Dunedin, Otago, NZ. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and support to our clients. Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and...


  • Dunedin, New Zealand Autoliv Full time

    Job description:Autoliv is seeking a dedicated and passionate Customer Service Specialist to join our team in Dunedin, Otago, NZ. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and...


  • Dunedin, New Zealand Autoliv Full time

    Job description: Autoliv is seeking a dedicated and passionate Customer Service Specialist to join our team in Dunedin, Otago, NZ. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and support to our clients. Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and...


  • Dunedin, New Zealand Select Recruitment Full time

    Our client is a locally owned and operated, independent award winning residental property management company based in Dunedin. Do you have an interest in property management or relevant experience? Are you a customer service superstar? We would love to hear from you! The purpose of the Letting Agent & Assistant Property Manager is to assist the Property...

  • IT Systems Manager

    3 months ago


    Dunedin, New Zealand Platinum Recruitment Limited Full time

    Champion Technology across the business - Build relationships to help form a technical vision - Deliver projects and BAU across all tech systems I am really excited to be able to present this opportunity to market. My client is a forward thinking business who has always had a reputation for utilising tech as an enabler to get the edge over their...


  • Dunedin, New Zealand Qjumpers Full time

    Full Time Application Closes 03 Aug 2024 Otago - Dunedin City Customer Service Representative Customer Experience AdvisorWe have a great opportunity for a customer specialist to provide exceptional experiences across our business. Join the Toyota family and one of the best brands in NZ, winner of the Kantar best corporate reputation award in 2024. Our...


  • Dunedin, New Zealand Platinum Recruitment Limited Full time

    Join a highly motivated and supportive team - Spearhead compliance efforts and sustainability initiatives - Competitive salary and benefits **About the Role**: The Supply Chain Compliance Manager plays a pivotal role in ensuring compliance with regulations governing product manufacturing, packaging, safety, quality, and ethical standards. Reporting directly...

  • Area Delivery Manager

    2 months ago


    Dunedin, New Zealand The Warehouse Full time

    Company Description Kia ora, Tālofa lava, Mālō e lelei. Do you want a rewarding role that gives you the freedom to really own it? This could be the job for you. Do an ability to learn quickly, take initiative and most importantly, have a great attitude? Then this could be the role for you where you can really think customer in everything you...

  • Area Delivery Manager

    3 months ago


    Dunedin, New Zealand Noel Leeming Full time

    **Company Description** Kia ora, Tālofa lava, Mālō e lelei. Do you want a rewarding role that gives you the freedom to really own it? This could be the job for you. Do an ability to learn quickly, take initiative and most importantly, have a great attitude? Then this could be the role for you where you can really think customer in everything you...


  • Dunedin, New Zealand Lion Inc Full time

    An exciting opportunity has arisen for an Assistant Venue Manager with a passion for both the Speight's brand and its history to join the team at the spiritual home of Speight's in Dunedin. The Speight's Heritage Centre is the home of an award-winning Brewery Tour, Cellar Door and Shop. This is your chance to take on a challenging and rewarding role, with...


  • Dunedin, New Zealand Fisher & Paykel Appliances Full time

    The Role - Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique. We are driven by our values of being trusted, sustainably minded, innovative, generous, and...


  • Dunedin, New Zealand Downer Group Full time

    **Te kōwhiringa | The Opportunity** At Downer we believe relationships build success. As a leading provider of integrated services, we’re committed to supporting our customers with high-calibre services and solutions. Our Transport team is no exception. We proudly support our customers by delivering high standards of work all whilst offering our people...