Business Services Administrator

2 weeks ago

Wellington City, New Zealand New Zealand Government Full time

Are you an organisational genius that multi-tasks as easily as breathing?
- Do you take pride in going that extra mile and thriving on working in a collaborative team environment?
- Do you approach others with genuine care and empathy?

We are looking for two Business Services Administrators to join our front of house team.

Mō mātou | About Us

Pharmac Te Pātaka Whairanga is the Crown Entity that ensures New Zealanders have the medicines, medical devices, and vaccines they need to help them get well and stay well. Every year, Pharmac makes more medicines available for more people.

Pharmac is a pro-equity organisation, with a particular focus on Māori and Pacific Peoples' health gain.

The Pharmac model is unique; we are a small organisation (around 150 staff) where your expertise is respected, and you can really make a difference for people. We take pride in what we do, we work hard and have fun.

Kōrero mō te tūranga | About the Role

Based on reception, we are looking for two reliable and cheery administrators to help our team provide exceptional service to our customers.

Our Business Services Administrators play a critical role in providing a safe environment for our kaimahi and manuhiri (visitors) by providing exceptional service.

**This role is responsible for**:

- Greeting manuhiri
- Being the first point of contact with suppliers for facilities-related services
- Ensuring meeting rooms are presentable and fully equipped
- Organising catering for meetings and functions
- Conducting health and safety inductions for new staff
- Ensuring staff are onboarded and offboarded in a timely manner

Mōhou ake | About You

On the job training will be provided for all aspects of the role, with help always available within our friendly team. You will need to have:

- A good understanding and knowledge of Security and Health & Safety systems
- Facilities and/or administrative experience
- A highly developed customer service skills and the ability to impart these to others
- An ability to quickly build strong working relationships with a wide variety of people
- An adaptable and flexible working style; capacity to multitask effectively and maintain calm under pressure and an ever-changing workload
- Demonstrated high levels of integrity and proven ability to develop trust and credibility with managers and staff
- Be punctual and reliable

Our ideal applicant will be excited to take ownership of this role, find areas where we can improve or streamline processes, and are keen to assist where help is needed.

Ko ngā hua | What we Offer

Te Pātaka Whaioranga | Pharmac is a learning organisation; we invest in and support our people to grow and develop into the best version of themselves.

Our employees are offered an annual wellbeing payment of $500, generous professional development support and five weeks of annual leave in addition to our end-of-year paid close down period. We also offer an annual paid Volunteer Day at a charity or community initiative of your choice.

Te Pātaka Whaioranga | Pharmac values flexibility in the workplace; we recognise all of our people are different with unique needs, so we support and maintain our people's work life balance. We are a whānau first organisation and provide paid Parental Leave support in addition to minimum legislative requirements.

We are also a member of the N3 program, which provides significant discounts to our employees at several of New Zealand's leading retailers, such as PlaceMakers, Specsavers, Resene and OfficeMax.

Te Pātaka Whaioranga | Pharmac strives to represent Aotearoa New Zealand and the communities we serve; we are committed to championing workplace inclusion and acknowledge that in order to do their best work, we must foster an environment where people are comfortable to be themselves and work in a way that best suits their individual needs. This includes enabling accessibility and facilitating the workplace inclusion of people of all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions.

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