Director Foundation Experience

2 months ago

Christchurch, New Zealand University of Canterbury Full time

Ratonga Matihiko I Digital Services
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand
- Full-time 37.5 hours per week (1.0 FTE)
- Continuing (permanent) position
- Generous annual leave provisions and professional development opportunities
- Kia hiwa rā, kia hiwa rā _He hiahia, he pūkenga nōu ki te mahi a te Director Foundation Experience? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei._

**Āu Mahi | What You Will Do**

In this role you will also ensure that we are continuously improving our foundational IT service management (ITSM) maturity, processes and systems and will drive a transformation in the experience of students and staffs experience engaging with our help desk and desktop support staff. As a Digital leader you will foster and champion a customer centric, service obsessed mindset whilst also enabling agile and lean ways of working within and amongst our teams.

**Mōu | Who You Are**

You will hold a Bachelor's Degree in Commerce or related field (NZQA Level 7) and ideally a Prince2/MSP/LEAN practitioner qualification or equivalent. You will have considerable, senior level experience in IT management or have worked closely with IT in a business change leadership role, including experience in programme, project or product management.

Key to your success is a demonstrable understanding and recent hands-on experience in a large organisation (preferably within the tertiary education sector) of promoting and embedding new ways of Agile working, including the effective use of tools and techniques such as JIRA, Confluence, Kanban boards, scrums and daily stand-ups.

You will also have:

- ITIL Certified and strong understanding of ITIL.
- Experience of systematic process improvement for core ICT processes
- Experience of leading an operational IT unit with multiple teams via several direct reports
- Experience of outsourcing ICT services, and managing and integrating the delivery of services by outsourcers
- Experience of delivering ICT services to a Service Level Agreement with an internal or external customer
- Experience with multi-user systems, servers (hardware and software), data and telecommunications networks and expert knowledge relevant to one or more of these areas
- Solid understanding of business needs and customer focus beyond the technical/technology aspects
- Excellent communication, group presentation and interpersonal skills, as well as the ability to write and deliver succinct business proposals and
- Financial literacy to forecast and manage team and departmental budgets and forecasting
- Solid experience operating in M365 and particularly leveraging Teams, Sharepoint Online for collaboration.
- Effective motivational, negotiation and dispute resolution skills
- An ongoing commitment to own professional development, including keeping up-to-date with relevant industry developments and appropriate training
- Competency in te reo Māori me ōna tikanga is an advantage Mātauranga | Education

**Mahi Ngātahi | Who You Will Work With**

**Ngā Painga o UC | Why UC**

In 2023 UC is celebrating 150 years of accessible education. The past, the present and the future are intertwined. For more information on our 150th Anniversary visit us here.

Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here.

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

**The closing date for this position is: 4 August 2023 (midnight, NZ time)**

**Pēhea te tono mai | How You Apply**

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand then you may also be considered.

**Job Details**:

- Reference #
16370- Posted on
31 Jul 2023- Closes on
04 Aug 2023 23:55- Location(s)
Christchurch- Expertise
Information Technology- Job level(s)
Management- Work type(s)
Continuing (Permanent) full-time

  • Concrete Worker Foundations

    1 week ago

    Christchurch, Canterbury, New Zealand Ventia Full time

    Make your mark as you ensure safety in a role in an essential industry Enjoy doing work delivering large Electrical Projects Develop and experience growth within the company by achieving your goals_Contribute to meaningful work where you help build foundations for power lines for your community in the South Island_What's in it for me? Ventia takes our...

  • Administrator - Foundation Team

    2 months ago

    Christchurch, New Zealand Ara Institute of Canterbury Full time

    **Christchurch City, Madras Street Campus** **Permanent, Part-Time - 20 hours per week for between 40 - 44 weeks of the year** - Work for a progressive world class tertiary education provider - Work collaboratively in a well-established team with a strong reputation - Discounted car parking **Mō Tēnei Tūranga Mahi - About the Role** Provide...

  • Director Digital Workplace Experience

    1 week ago

    Christchurch, Canterbury, New Zealand University of Canterbury Full time

    Ratonga Matihiko I Digital ServicesLocated in Ōtautahi | Christchurch, Aotearoa | New Zealand Fulltime 37.5 hours per week (1.0 FTE) Continuing (permanent) position Generous annual leave provisions and professional development opportunities Kia hiwa rā, kia hiwa rā _He hiahia, he pūkenga nōu ki te mahi a te Director Digital Workplace Experience and...

  • Concrete Worker Foundations

    1 week ago

    Christchurch, Canterbury, New Zealand Ventia Pty Limited Full time

    Make your mark as you ensure safety in a role in an essential industry Enjoy doing work delivering large Electrical Projects Develop and experience growth within the company by achieving your goals_Contribute to meaningful work where you help build foundations for power lines for your community in the South Island_What's in it for me? Ventia takes our...

  • Casual Asm

    4 weeks ago

    Christchurch, New Zealand Ara Institute of Canterbury Full time

    **Christchurch City, Madras Street Campus** **Casual** **Mō Mātou - About us** Ara Institute of Canterbury Ltd is a vibrant and progressive tertiary institute providing world-class, tertiary-level education throughout the Canterbury and Waitaki region. Our talented staff, innovative business collaborators and supportive community partners are passionate...

  • Lecturer Foundation Skills

    1 week ago

    Christchurch, Canterbury, New Zealand UCOL Full time

    UCOLEducation- Full Time:- Application Closes 06 Apr 2024:- Canterbury Christchurch City:- Vocational Education Teacher, PostsecondaryIf you have an interest in supporting students to gain life skills, UCOL has an exciting opportunity available for a motivated and passionate lecturer, fixed-term (ends November 2024), full-time position (40 hours per week)...

  • Director Digital Workplace Experience

    2 months ago

    Christchurch, New Zealand University of Canterbury Full time

    Ratonga Matihiko I Digital Services Located in Ōtautahi | Christchurch, Aotearoa | New Zealand - Full-time 37.5 hours per week (1.0 FTE) - Continuing (permanent) position - Generous annual leave provisions and professional development opportunities - Kia hiwa rā, kia hiwa rā! _He hiahia, he pūkenga nōu ki te mahi a te Director Digital Workplace...

  • Administrator - Foundation Team

    1 week ago

    Christchurch, Canterbury, New Zealand Ara Institute of Canterbury Full time

    Christchurch City, Madras Street CampusPermanent, Part-Time - 20 hours per week for between weeks of the year Work for a progressive world class tertiary education provider Work collaboratively in a wellestablished team with a strong reputation Discounted car parkingMō Tēnei Tūranga Mahi - About the RoleProvide administrative support to colleagues and...

  • Director of Lived Experience and Family/whānau

    2 weeks ago

    Christchurch, New Zealand New Zealand Government Full time

    Mō te tūnga | About the role We are looking for someone incredible to join our whanau as the Director of Lived Experience and Family/Whānau. This new role will work in partnership with Mental Health leadership colleagues and the Pou Whirinaki, to support service delivery which is consistent with and respectful of the Treaty of Waitangi. This role will...

  • Director of Lived Experience and Family/whānau

    2 weeks ago

    Christchurch, New Zealand Te Whatu Ora – Health New Zealand Waitaha Canterbury Full time

    **Mō te tūnga | About the role** We are looking for someone incredible to join our whanau as the Director of Lived Experience and Family/Whānau. This new role will work in partnership with Mental Health leadership colleagues and the Pou Whirinaki, to support service delivery which is consistent with and respectful of the Treaty of Waitangi. This role...

  • Concrete Worker Foundations

    4 weeks ago

    Christchurch, New Zealand Ventia Full time

    Make your mark as you ensure safety in a role in an essential industry! - Enjoy doing work delivering large Electrical Projects - Develop and experience growth within the company by achieving your goals **_Contribute to meaningful work where you help build foundations for power lines for your community in the South Island!_** **What’s in it for me?** -...

  • Concrete Worker Foundations

    4 weeks ago

    Christchurch, New Zealand Ventia Pty Limited Full time

    Make your mark as you ensure safety in a role in an essential industry! - Enjoy doing work delivering large Electrical Projects - Develop and experience growth within the company by achieving your goals **_Contribute to meaningful work where you help build foundations for power lines for your community in the South Island!_** **What’s in it for me?** -...

  • Social Worker

    2 weeks ago

    Christchurch, New Zealand Open Home Foundation Full time

    **Social Worker** Full Time - Canterbury “Supporting Families, Caring for Children” The Open Home Foundation (OHF) is a Christian Community Response and has a vision that every child and young person has the opportunity to grow up in a secure, loving family and receive a depth of care which will bless them throughout their lives. We are looking for a...

  • Social Worker

    4 days ago

    Christchurch, New Zealand Open Home Foundation Full time

    **Social Worker** Full Time - Canterbury “Supporting Families, Caring for Children” The Open Home Foundation (OHF) is a Christian Community Response and has a vision that every child and young person has the opportunity to grow up in a secure, loving family and receive a depth of care which will bless them throughout their lives. We are looking for a...

  • Office Support Worker

    1 week ago

    Christchurch, Canterbury, New Zealand Open Home Foundation Full time

    Office Support WorkerPart Time 15 Hours - Canterbury"Supporting Families, Caring for Children"The Open Home Foundation is a Christian Community Response and has a vision that every child and young person has the opportunity to grow up in a secure, loving family and receive a depth of care which will bless them throughout their lives.The Open Home Foundation,...

  • Social Worker

    1 week ago

    Christchurch, Canterbury, New Zealand Open Home Foundation Full time

    Social WorkerFull Time - Canterbury"Supporting Families, Caring for Children"The Open Home Foundation (OHF) is a Christian Community Response and has a vision that every child and young person has the opportunity to grow up in a secure, loving family and receive a depth of care which will bless them throughout their lives.We are looking for a Social Worker...

  • Casual Learning Facilitator

    4 weeks ago

    Christchurch, New Zealand Ara Institute of Canterbury Full time

    **Christchurch City, Madras Street Campus** **Casual** **Mō Mātou - About us** Ara Institute of Canterbury Ltd is a vibrant and progressive tertiary institute providing world-class, tertiary-level education throughout the Canterbury and Waitaki region. Our talented staff, innovative business collaborators and supportive community partners are passionate...

  • Social Worker

    1 week ago

    Christchurch, Canterbury, New Zealand Open Home Foundation Full time

    Social WorkerFull Time - Canterbury"Supporting Families, Caring for Children"The Open Home Foundation (OHF) is a Christian Community Response and has a vision that every child and young person has the opportunity to grow up in a secure, loving family and receive a depth of care which will bless them throughout their lives.We are looking for a Social Worker...

  • Support Worker

    6 days ago

    Christchurch, New Zealand Open Home Foundation Full time

    **Support Worker - Canterbury** Casual Position “Supporting Families, Caring for Children” The Open Home Foundation (OHF) is a Christian Community Response and has a vision that every child and young person has the opportunity to grow up in a secure, loving family and receive a depth of care which will bless them throughout their lives. Integral to...

  • Board Director

    1 week ago

    Christchurch, Canterbury, New Zealand Innovative Waste Kaikoura Full time

    We are desiring to recruit an adaptable Board Director to join our passionate team at Innovative Waste Kaikoura in Kaikoura, Canterbury.Growing your career as a Casual/Vacation Board Director is an awesome opportunity to develop exceptional skills.If you are strong in negotiation, critical thinking and have the right vision for the job, then apply for the...