Director of Lived Experience and Family/whānau

3 weeks ago

Christchurch, New Zealand Te Whatu Ora – Health New Zealand Waitaha Canterbury Full time

**Mō te tūnga | About the role**

We are looking for someone incredible to join our whanau as the Director of Lived Experience and Family/Whānau. This new role will work in partnership with Mental Health leadership colleagues and the Pou Whirinaki, to support service delivery which is consistent with and respectful of the Treaty of Waitangi.

This role will require you to work closely with key internal and external stakeholders to strategically develop models of engagement, participation and partnership with Lived Experience and Family-Whānau that meet the needs of tāngata whaiora and their whānau.

This role will specifically see you working closely and leading your team of advisory staff, to bring strong, effective representation of the Lived Experience and Family-Whānau voice to all levels of SMHS. As Director, you will take responsibility for this valued component of clinical governance.

As the Director of Lived Experience and Family-Whānau you will be responsible for;
- The leadership and business management of the Consumer and Family-Whānau Services within Specialist Mental Health Services. We are looking for someone who can lead the development of a vision, strategic plan and priorities for the Consumer and Family-Whānau Services that optimises the delivery of safe, compassionate and effective services that enable people with serious or acute mental disorders in their recovery.
- Fiscal management of resources within budget.
- Overseeing the development and co-ordination of accountability reports and activity data for the advisory services.
- Undertaking responsibilities for workforce, including; recruitment, development and performance which ensures an effective advisory service.
- Building a culture of excellence in professional conduct, personal responsibility and accountability, leading by example.

This will be achieved in partnership with key stakeholders and align with the Specialist Mental Health Services Core Purpose and Strategy (Nā ēnei tikanga ka ora hinengaro ai), the recommendations of He Ara Oranga and other relevant local and national strategic documents.

This role will also see you develop and maintain strong relationships with the following key stakeholder groups:

- Iwi and Mana Whenua - to support equity of outcomes through the provision of culturally appropriate briefs and brokerage support
- Health Service Providers and support agencies including NGOs
- Consumers and whānau - accessing feedback from tāngata whaiora and whānau

**Ngā pūkenga me ngā wheako | Skills and experience**

To be successful in this role you will have proven values-based leadership, demonstrating Manaakitanga to strengthen a positive culture and environment that values our staff and embodies compassion, hope and wellbeing. Along with your own personal lived experience of mental illness or experience as a Family-Whānau member of someone with mental illness, bringing a breath of experience you will have significant experience in a strategic senior leadership position and leading change, your leadership skills will ensure you are capable of managing and developing diverse professional teams in a challenging, complex environment of political, media and public attention.

**Mō mātou | About Us**
- “Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do”_

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury the West Coast community.

The culture, is driven by our **ā Mātou Uara (Our Values)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

Please visit our careers website for other roles and find your ideal fit within Te Whata Ora - Waitaha Canterbury and Te Tai o Poutini West Coast

**Nau mai, haere mai, tauti mai**

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