Client Services Advisor
1 week ago
Discover a career with purpose at MBIE
- MBIE offers the potential to work from home up to 40% of the time after training
- Brand new offices in Auckland CBD. Full time position, Mon - Fri, 7.5 hour shifts between 10 am and 10 pm
**Salary**: $60,727 per annum
**Tēnei tūranga - About the role**:
As a Client Services Advisor in the MBIE Customer Service Centre, you will gain invaluable insights into MBIE, build relationships within the organisation, have the opportunity for growth and development while being well supported by an experienced leadership team.
MBIE's Customer Service Centre handles a wide variety of inbound calls and assists clients across a broad spectrum of areas providing quality service to customers on the Bonds & Tenancy, Companies, Consumer & Commerce, Employment Services, EWRB and Immigration NZ lines. Depending on our business needs at the time you could take calls from clients on one or more of these lines.
To be successful in this role, you will need commitment and resilience, a passion for learning, a systematic and pro-active approach to work and proven experience in a customer service environment. If this sounds like you, then this is your next exciting opportunity
**Hours**:
**Training**:
Fully paid training will potentially start mid April 2024. Training will require your full-time commitment to 37.5 hours per week, Monday to Friday between 8 am and 6 pm. Training will be for a period of approx. 4 weeks.
**Salary**:
The starting salary for our Client Services Advisor is $60,727. Thanks to our progression framework, if you like self-development and achieving goals there is the ability to move quickly through our salary steps.
Within 12 to 18 months, you could be on $68,380 with the ability to move to a Senior Client Service Advisor role and earn up to $77,359.
Ngā pukenga me ngā wheako e hiahiatia ana - Skills and experience required:
**Our Client Service Advisors will be able to**:
- Demonstrate strong typing skills as well as exemplary verbal and written communication skills to create a great customer experience.
- Listen to what people need, analyse information quickly and give brief, comprehensive and correct information for the issue at hand.
- Handle stressful and emotionally difficult situations with a level head and sensitive approach.
- Communicate and build rapport with a diverse variety of people and cultures.
- Be a reliable and committed team member with a customer centric approach.
- Be agile working in a fast-paced, exciting, and fluid environment with the ability to learn and understand technical information quickly.
Applicants must be New Zealand citizens or hold a New Zealand Permanent Residency Visa.
**What we can offer**:
- A supportive, collaborative and inclusive work culture working in modern, open plan and earthquake-safe contact centre offices with height adjustable desks for health benefits and comfort.
- A diverse role with opportunity to grow your knowledge, experience and understanding of New Zealand matters and it’s current climate, with ongoing training, support and coaching to enable your success and professional development.
- Consistent progression, along with steady salary increases if you choose to develop your career
- The satisfaction of knowing that you are providing an essential service and helping “Grow Aotearoa for All”, every day.
- The potential to work from home up to 40% of your time, once you are trained, capable and confident.
**Staff benefits**:
- Discounts on gym memberships.
- Reduced health insurance premiums.
- E-bike discount scheme.
- Free flu vaccinations.
This is a great opportunity to start your career in government. Learning about the many aspects of the Ministry of Business, Innovation & Employment will open numerous career paths to you with one of New Zealand's largest employers.
**Ētahi kōrero mō MBIE - About MBIE**:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
People are at the heart of our mahi, we are committed to creating a safe, trusting, inclusive workplace where our people can thrive. Click here for more about our culture and values, as our values guide how we work and interact with one another and with our customers.
- Mahi Tahi - Better Together
- Māia - Bold and brave
- Pae Kahurangi - Build our Future
- Pono Me Te Tika - Own It
Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.
MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitang
-
Client Advisor
3 weeks ago
Auckland City, New Zealand people2people Full time**Client Advisor** Frog Recruitment< Accounting & Finance Auckland Central Permanent position **About the firm** Our client is a vibrant, innovative, forward-focussed, internationally alligned chartered accounting firm leading property, construction and investment accountancy practice and much more. They are based in Central Auckland. **About the...
-
Client Advisor
3 weeks ago
Auckland City, New Zealand Burberry Full timeAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...
-
Auckland City, New Zealand Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Client Services Advisor
1 week ago
Auckland City, New Zealand Ministry of Business, Innovation & Employment Full timeDate: 7 Feb 2024- Location: Auckland, NZ, 1010**Discover a career with purpose at MBIE**: - MBIE offers the potential to work from home up to 40% of the time after training - Brand new offices in Auckland CBD. Full time position, Mon - Fri, 7.5 hour shifts between 10 am and 10 pm **Salary: $60,727 per annum** **Tēnei tūranga -**: **About the role**: As...
-
Client Services Advisor
3 weeks ago
Auckland City, New Zealand New Zealand Government Full timeDiscover a career with purpose at MBIE Customer Service - Contact Centre - Central Auckland location. F/T Regular hours between 8 am - 10 pm (Mon - Fri) - Provide essential phone support to people regarding their immigration questions - MBIE offers the potential to work from home up to 40% of the time after training. Discover a career with purpose at...
-
Client Advisor
3 weeks ago
Auckland City, New Zealand Retailworld Resourcing Full timeGenerous salary package on offer - Attractive incentive structure - Career progression opportunities Our Client: As a world leader in luxury goods, this brand is recognised internationally. Showcasing a wide range of products from handbags, ready-to-wear, footwear, accessories, home interiors and beauty. This luxurious brand has a reputation for...
-
Client Services Advisor
4 weeks ago
Wellington City, New Zealand New Zealand Government Full timeDiscover a career with purpose at MBIE - MBIE offers the potential to work from home up to 40% of the time after training - Full Time position hours from 6am onwards. Monday - Friday; part time hours are also available. **Salary as of 1 July**: $58,175 per annum Tēnei tūranga - **About the role**: Being a Client Services Advisor (CSA) in the Te...
-
Intermediate Client Advisor- Bas
4 weeks ago
Auckland City, New Zealand people2people Full time**BAS Client Advisor** Frog Recruitment< Accounting & Finance Auckland Central Permanent position Are you a dynamic and knowledgeable accountant with a passion for client interaction and problem-solving? Are you eager to learn and have good communication skills? Our client is a vibrant, innovative, forward-focused, internationally aligned chartered...
-
Client Services Advisor
4 weeks ago
Wellington City, New Zealand New Zealand Government Full timeDiscover a career with purpose at MBIE - MBIE offers the potential to work from home up to 40% of the time after training. - Full Time - 2 pm - 10 pm Mon - Fri; Part Time hours starting at 5 pm are available - Provide essential phone support to people who wish to visit, study, work or live lawfully in Aotearoa **Salary**: $56,425 per annum Tēnei...
-
Client Advisor Casual Auckland
3 weeks ago
Auckland City, New Zealand Tiffany & Co. Full timeTiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837 Tiffany has created a legacy of exquisite designs and romantic ideals. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to...
-
Client Advisor Casual Auckland
3 weeks ago
Auckland City, New Zealand Tiffany & Co Full time**Position**: Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837 Tiffany has created a legacy of exquisite designs and romantic ideals. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated...
-
Client Services Advisor
3 weeks ago
Wellington City, New Zealand New Zealand Government Full timeDiscover a career with purpose at MBIE Customer Service - Contact Centre - MBIE offers the potential to work from home up to 40% of the time after training. - Full Time position hours Monday - Friday; part time hours are also available. **Salary**: $60,727 per annum Discover a career with purpose at MBIE Customer Service - Contact Centre - MBIE offers the...
-
Client Services Coordinator
2 weeks ago
Auckland, Auckland, New Zealand QJumpers Recruitment Services Full timeOur client services team work collaboratively with all team members and clients to provide coordination and administration support throughout the client's journey with MGI+MORE. We make sure that our clients get the best service with every interaction and that work transitions effectively and efficiently through the job cycle, from engagement to completion...
-
Gucci Client Advisor
4 weeks ago
Auckland City, New Zealand Groupe Kering Full timeSummary About us If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. We are currently seeking a Full Time Client Advisor to join our dynamic team in our Queen Street store located in Auckland...
-
Client Services Advisor
4 weeks ago
Wellington City, New Zealand New Zealand Government Full timeDiscover a career with purpose at MBIE Customer Service - Contact Centre - MBIE offers the potential to work from home up to 40% of the time after training. - Full Time position hours Monday - Friday; part time hours are also available. **Salary**: $56,425 per annum Tēnei tūranga - **About the role**: As a Client Services Advisor in the Te Whakatairanga...
-
Associate Managing Consultant, Advisors Client
3 weeks ago
Auckland City, New Zealand Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Client and Sales Advisor
3 weeks ago
Auckland City, New Zealand Frog Recruitment Full timeBased in the heart of Auckland CBD, an exciting opportunity to join a globally established brand with an international presence has arisen for Client Advisors, Sales Consultants, and Sales Associates. - Competitive salary - Collaborative team culture and opportunity for growth - Globally established brand with an international presence This is a luxurious...
-
Gucci Casual Client Advisor
4 weeks ago
Auckland City, New Zealand Groupe Kering Full timeSummary About us If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. We are currently seeking a Casual Client Advisor to join our dynamic team in our Auckland Queen Store. **Job Description**: - Your...
-
Service Advisor
1 week ago
Auckland City, New Zealand Goughs Group Full timeCompetitive remuneration, reviewed annually, + lots of benefits - Caterpillar dealership - renowned for training and career development - Opportunity for flexible working conditions Terra Cat is a leading provider of heavy equipment solutions, proudly representing the world-renowned Caterpillar brand. We are committed to delivering top-quality products and...
-
Full-time Client Advisor
3 weeks ago
Auckland City, New Zealand Louis Vuitton Full timePOSTE We are looking for dynamic retail professionals to join our high performing team of Client Advisors, who demonstrate the same values established by our founding fathers in daring to discover, cherishing and exciting our clients; helping them to experience an exciting client journey in our Newmarket Store! You will strive to provide a solution to our...
