Client Advisor

3 weeks ago

Auckland City, New Zealand Burberry Full time

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.**JOB PURPOSE**
- The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.- Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.- As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.**RESPONSIBILITIES**
- SERVICE AND SALES- Meet and exceed individual and store sales and other commercial KPIs- Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction- Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling- Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.- Be efficient in following-up and delivering after-sales services to our clients- Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required- Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines- Foster team work and a positive work climate- CLIENT ENGAGEMENT- Build meaningful relationships with Clients- Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.- Capture new luxury clients to grow the individual and store client book with a commercial objective mindset- Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests**PERSONAL PROFILE**
- A proven track record in delivering sales and exceeding targets- Previous experience in Clientelling- A strong interest in fashion, art and culture- Strong product knowledge and good understanding of store retail operations- Understanding of competitor products- Experience in working as part of a team- Fluent in local language; English proficiency is desirable- Other language knowledge is desirable- Demonstrates Confidence, Curiosity, Conviction, and Care- Enjoys being part of a team- Energetic, Pro-active and self-motivated- Detail-oriented and creative with a passion for selling- Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels- Results driven and commercial mindset- Flexible, collaborative and adaptable approach to work**MEASURES OF SUCCESS**
- Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)- Service targets (Guest Experience, Net promoter score)- New client acquisition (conversion and retention)- Number of appointments held on a monthly basis

  • Client Advisor

    3 weeks ago

    Auckland City, New Zealand people2people Full time

    **Client Advisor** Frog Recruitment< Accounting & Finance Auckland Central Permanent position **About the firm** Our client is a vibrant, innovative, forward-focussed, internationally alligned chartered accounting firm leading property, construction and investment accountancy practice and much more. They are based in Central Auckland. **About the...

  • Client Advisor Casual Auckland

    3 weeks ago

    Auckland City, New Zealand Tiffany & Co. Full time

    Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837 Tiffany has created a legacy of exquisite designs and romantic ideals. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to...

  • Client Advisor Casual Auckland

    3 weeks ago

    Auckland City, New Zealand Tiffany & Co Full time

    **Position**: Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837 Tiffany has created a legacy of exquisite designs and romantic ideals. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated...

  • Intermediate Client Advisor- Bas

    3 months ago

    Auckland City, New Zealand people2people Full time

    **BAS Client Advisor** Frog Recruitment< Accounting & Finance Auckland Central Permanent position Are you a dynamic and knowledgeable accountant with a passion for client interaction and problem-solving? Are you eager to learn and have good communication skills? Our client is a vibrant, innovative, forward-focused, internationally aligned chartered...

  • Intermediate Client Advisor- Bas

    4 weeks ago

    Auckland City, New Zealand people2people Full time

    **BAS Client Advisor** Frog Recruitment< Accounting & Finance Auckland Central Permanent position Are you a dynamic and knowledgeable accountant with a passion for client interaction and problem-solving? Are you eager to learn and have good communication skills? Our client is a vibrant, innovative, forward-focused, internationally aligned chartered...

  • Client Advisor

    3 weeks ago

    Auckland City, New Zealand Retailworld Resourcing Full time

    Generous salary package on offer - Attractive incentive structure - Career progression opportunities Our Client: As a world leader in luxury goods, this brand is recognised internationally. Showcasing a wide range of products from handbags, ready-to-wear, footwear, accessories, home interiors and beauty. This luxurious brand has a reputation for...

  • Gucci Client Advisor

    4 weeks ago

    Auckland City, New Zealand Groupe Kering Full time

    Summary About us If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. We are currently seeking a Full Time Client Advisor to join our dynamic team in our Queen Street store located in Auckland...

  • Managing Consultant, Advisors Client Services

    1 week ago

    Auckland City, New Zealand Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Client and Sales Advisor

    3 weeks ago

    Auckland City, New Zealand Frog Recruitment Full time

    Based in the heart of Auckland CBD, an exciting opportunity to join a globally established brand with an international presence has arisen for Client Advisors, Sales Consultants, and Sales Associates. - Competitive salary - Collaborative team culture and opportunity for growth - Globally established brand with an international presence This is a luxurious...

  • Associate Managing Consultant, Advisors Client

    3 weeks ago

    Auckland City, New Zealand Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Client Services Advisor

    3 weeks ago

    Auckland City, New Zealand New Zealand Government Full time

    Discover a career with purpose at MBIE Customer Service - Contact Centre - Central Auckland location. F/T Regular hours between 8 am - 10 pm (Mon - Fri) - Provide essential phone support to people regarding their immigration questions - MBIE offers the potential to work from home up to 40% of the time after training. Discover a career with purpose at...

  • Gucci Casual Client Advisor

    4 weeks ago

    Auckland City, New Zealand Groupe Kering Full time

    Summary About us If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. We are currently seeking a Casual Client Advisor to join our dynamic team in our Auckland Queen Store. **Job Description**: - Your...

  • Full-time Client Advisor

    3 weeks ago

    Auckland City, New Zealand Louis Vuitton Full time

    POSTE We are looking for dynamic retail professionals to join our high performing team of Client Advisors, who demonstrate the same values established by our founding fathers in daring to discover, cherishing and exciting our clients; helping them to experience an exciting client journey in our Newmarket Store! You will strive to provide a solution to our...

  • Client Services Advisor

    1 week ago

    Auckland City, New Zealand New Zealand Government Full time

    Discover a career with purpose at MBIE - MBIE offers the potential to work from home up to 40% of the time after training - Brand new offices in Auckland CBD. Full time position, Mon - Fri, 7.5 hour shifts between 10 am and 10 pm **Salary**: $60,727 per annum **Tēnei tūranga - About the role**: As a Client Services Advisor in the MBIE Customer Service...

  • Client Services Advisor

    1 week ago

    Auckland City, New Zealand Ministry of Business, Innovation & Employment Full time

    Date: 7 Feb 2024- Location: Auckland, NZ, 1010**Discover a career with purpose at MBIE**: - MBIE offers the potential to work from home up to 40% of the time after training - Brand new offices in Auckland CBD. Full time position, Mon - Fri, 7.5 hour shifts between 10 am and 10 pm **Salary: $60,727 per annum** **Tēnei tūranga -**: **About the role**: As...

  • Client Advisor Full-time Auckland

    3 weeks ago

    Auckland City, New Zealand Tiffany & Co. Full time

    **The Blue Box.** Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Auckland store as a Client...

  • Client Director

    3 weeks ago

    Auckland City, New Zealand ASB Bank Full time

    **Client Director** ***: **Nau mai ki ASB** - Drive strategic engagement with NZ CEO's, CFO's and Boards of Directors - Lead, originate and grow a portfolio of corporate clients - Healthcare focus ASB Corporate Banking is the primary face to the market for all complex financing and relationship functions for the Bank's Corporate client segment. ASB...

  • Client Director

    3 weeks ago

    Auckland City, New Zealand ASB Bank Full time

    **Nau mai ki ASB** - Drive strategic engagement with NZ CEO's, CFO's and Boards of Directors - Lead, originate and grow a portfolio of corporate clients - Healthcare focus ASB Corporate Banking is the primary face to the market for all complex financing and relationship functions for the Bank's Corporate client segment. ASB Corporate Banking aspires to be...

  • Senior Clients and Marketing Advisor

    3 weeks ago

    Auckland City, New Zealand AECOM Full time

    Company Description **At AECOM, we’re delivering a better world.** We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas,...

  • Senior Clients and Marketing Advisor

    3 weeks ago

    Auckland City, New Zealand AECOM Full time

    **Company Description** **At AECOM, we’re delivering a better world.** We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people,...