Client Advisor

2 weeks ago


Auckland City, New Zealand Retailworld Resourcing Full time

Generous salary package on offer
- Attractive incentive structure
- Career progression opportunities

Our Client:
As a world leader in luxury goods, this brand is recognised internationally. Showcasing a wide range of products from handbags, ready-to-wear, footwear, accessories, home interiors and beauty. This luxurious brand has a reputation for craftsmanship and innovation.

**Benefits**:

- Generous salary package on offer
- Attractive incentive structure
- Various incentives across the group
- Luxurious uniform provided
- Rotating roster, weekend work is essential. The successful individual must have flexibility across store needs.
- Close-knit supportive culture with fantastic established team
- Ability to work for a world leading brand with endless opportunities to grow your career

Role responsibilities:

- Provide exceptional customer service by taking your clients on a brand journey, personalising their experience and executing service standards
- Driven approach to meeting individual sales and KPI’s
- Strong ability to actively engage, grow and drive your client base
- Proactivley follow up on all client sales, ensuring after sale service is executed efficiently
- Visual merchandising support and execution to comply with store standards
- Proactively train and keep yourself up to date with bestseller’s and new lines
- Assist with cash, admin, stock counts, health and safety as needed

As their latest Client Advisor, you will possess the following:

- Proven background in sales, service or clienteling
- Well presented brand ambassador for this luxury brand
- Passionate about luxury goods and an understanding of premium service
- High attention to detail
- Exceptional written and verbal communication skills
- Ability to deliver and drive excellence in customer experience
- The desire to contribute to a warm company culture with a positive attitude by team collaboration
- Time management and prioritisation skills

Must currently reside in NZ & have full NZ Working Rights to be considered.


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