Interpreter Services Coordinator

2 weeks ago

Christchurch, Canterbury, New Zealand New Zealand Government Full time
Mō te tūnga | About the role
Te Whatu Ora Health NZ Waitaha Canterbury provides
a 24 hour a day 7 days a week health interpreting service for inpatient
requirements and outpatient appointments. During business hours, as the
Coordinator, you are responsible for the overall
management (coordinating) of the service, assisted by two part time
Booking Facilitators and a casual Facilitator. You will be located with the
Customer Services Team and provide the essential service of booking
interpreters to support patients and clinical staff, to fulfil human rights
requirements and ensure the best possible communication in clinical situations
across the Te Whatu Ora Waitaha Canterbury as required.
This role is a full-time permanent position. You
will be required to work between Monday and Friday hours at
Christchurch Hospital.

In this role, you will be responsible for:

  • Coordinating the Te Whatu Ora Waitaha Canterbury Interpreter
Services with the day to day management

  • Receiving, registering, prioritising and coordinating requests
  • Processing weekly payments. Facilitating
and ensuring the invoicing requirements of Te Whatu Ora Waitaha Canterbury
are met to ensure contracted interpreters are reimbursed in a timely
manner

  • Coordinating workforce requirements
  • Preparing trend reports and analysis
  • Managing interpreter resourcesKo wai koe | About You
This Coordinator role would suit someone who enjoys
working in a diverse team and is able to coordinate the team appropriately. To
be successful in this role, you would should be able to build good
relationships with others, take initiative and be proactive. Ideally you should
have some administration experience, however this is also a great opportunity
to start your admin career within the Health Industry.
Ngā pūkenga me ngā wheako | Skills and experience

This role requires the following:

  • Experience working within public service or within the health
sector, from a service perspective

  • Ability to meet deadlines and work unsupervised
  • Ability to work effectively, efficiently and calmly in a busy
workplace and under pressure

  • Selfmotivated and an ability to contribute to and accommodate
change

  • Communication skills, both written and verbal
  • Confidence and awareness when working with people of different
cultures

  • Computer skills (Microsoft Office, Excel, PowerPoint and Word)Mō mātou | About Us
  • Ko ngā tāngata, te mātua mahi
  • Putting people at the heart of all
we do

  • We are committed to honouring Te Tiriti o Waitangi
and its principles by ensuring our partnership with Māori are at the forefront
of all our conversations. We believe in improving, promoting, and
protecting the health and well-being of the Canterbury and the West Coast
community.
The culture at Te Whatu Ora [Health NZ]
Waitaha Canterbury, is driven by our ā Mātou Uara (Our Value

- s):

  • Care and respect for others
  • Manaaki me te whakaute i te tangata.
  • Integrity in all we do
  • Hāpai i ā mātou mahi katoa i runga i te
pono.

  • Responsibility for outcomes
  • Te Takohanga i ngā huaNgā hua |
Benefits of working at Te Whatu Ora [Health NZ]
When you work at the Te Whatu Ora [Health NZ], you
are part of a wider whānau that will support you along your journey. We offer
great coaching, mentoring and learning outcomes for all staff. We are always
improving our facilities across all campuses and have amazing discounts from
select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you
are part of something greater than yourself and encouraged to be your unique
self
We have a range of clinical and non-clinical roles
at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for
you
Please visit our careers website for other roles
and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha
Canterbury
The Future of the Health Industry
It will be a condition of employment for this role
that you are vaccinated against Covid-19. It is therefore a condition of this
requirement includes gaining Booster Dose. As a person working in the
health and disability sector you will come into contact with a large number of
people, some of whom may be vulnerable. Without a vaccine, there is the
risk that you may contract Covid-19 or pass Covid-19 to other staff. This can
place an increased burden on our healthcare system. The requirement to be
vaccinated is to keep you safe and also to endeavour to protect others against
the potential transmission of Covid-19 as a result of you contracting it in the
course of your employment.
Nau mai, haere mai, tauti mai

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