Territory Manager

6 months ago


Wellington City, New Zealand Colgate-Palmolive Full time

No Relocation Assistance Offered
159491 - Wellington, North Island, New Zealand

**Who We Are**
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team

**Position Description**:
The Territory Manager is responsible for achievement of sales targets in their region through excellence in execution at the point of sale. They must develop and support the partnership between CP and the customer(s) at the store and regional level by nurturing contacts and negotiation. They provide feedback on the in-store environment which allows rapid revision of Commercial strategies.

**Key Responsibilities**:
**Business Development & Monitoring**
- Build store specific account plans to find opportunities to drive incremental Net Sales through tracking of KPI’s and analysis of:

- Micro territory reports
- Category ranking reports
- Priority ranking reports
- Providing shopper and consumer insight to support fact based decision making
- Management of trade spend to drive incremental Net Sales.
- Management of promotion efficiency to drive incremental Net Sales
- Promotional evaluation to improve return on investment
- Presentation of New Products
- Building and managing relationships with key players at the store and/or regional level.
- Conduct regular account performance reviews to review the business, and present opportunities to improve and grow that business.
- Conducting negotiations as necessary (listings, planograms, displays, promotion execution etc) at store level
- Coordinating special promotion events in store-value added promotions, pallet ready displays etc
- Effective supply chain management:

- Ensuring optimum stock levels on shelf
- Ensuring optimum safety stock levels in store
- Provide analytical support to buyers to ensure stock coverage for key promotions
- Timely and effective communication of OOS to stores.

**Sales Team Involvement**
- Provide feedback to KAM/Operations Manager on customer strategy changes that affect 5P execution.
- Review store promotion performance to provide fact based challenge to promotion strategy where appropriate.
- Providing consistent and accurate collection of data to allow monitoring of 5P performance vs. target
- Working with the Manager to review Merchandiser itineraries (location, frequency, duration vs. plan) and roles to ensure efficient deployment of limited resource according to customer and business needs
- Monitoring competitive activity at store level, recording and consolidating key activities, and identifying competitive standard methodologies and discussing with BDM so that they can proactively respond with strategic/tactical refinements.
- Working with logistics to plan, analyze, and forecast customer needs, to follow up on orders to ensure on time and complete delivery, and to prioritize customer requirements when product is unavailable

**Administration**:

- Utlising communication tools optimally - UMPC
- Checking invoices & credits are valid and accurate before sending for processing.
- Attend weekly WIPs with Key Account Managers - sharing and collecting market information
- Co-ordinating Merchandiser call cycles to provide:

- Appropriate resource to support key stores and ad hoc promotion displays.
- Monitoring of hours worked in target stores within budget
- Weekly sign off of Merchandiser hours
- Maintain an updated Account Profile of key customer details
- Manual lifting is a requirement of the role.

**In-Store Compliance**
- Supervising and checking in store promotion compliance to price, display, position, POS etc
- Understanding the strategic business purpose of in-store promotions and activities and ensuring that these activities (e.g., displays, POP, pricing, space/plannogram) are in compliance with plans and are optimally driven.
- Resolving and/or helping to resolve operational issues at store e.g. credit disputes.

**People Management**
- Responsibility for performance and effective utilization of Merchandisers within the sales region
- Practice Colgate’s Management and VCP principles

**Experience/Background Required**:

- Appropriate FMCG experience
- Appropriate Tertiary qual


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