Customer Onboarding Specialist

2 weeks ago

Christchurch, New Zealand ASB Bank Full time

Here at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies.

**Te tūranga | The role**:
Our Onboarding Specialists are focused on leading the onboarding process for our more complex, enterprise customers. We are here to make on-boarding as seamless as possible

This role provides the opportunity to support our frontline teams as well as our customers, by performing the end-to-end account opening while fulfilling our AML/CFT regulatory requirements. This role is suited to someone who aspires to provide an unbeatable experience, collect information and provide active support to frontline teams and customers in opening new enterprise accounts in line with the Banks onboarding process and procedure and regulatory requirements. It also important for you to analyse and interrogate data received from various systems, customers and other sources to efficiently and effectively identify and verify customers information.

We are looking to recruit for a full-time permanent position. This will help you build on your existing skills and further develop your career experience. Guiding our teams and customers through the relevant identification and verification processes, you will get exposure and the chance to learn various systems, legal standards and sources of data.

**Ō pūkenga | About you**:
We have plenty of opportunity for growth and development in a passionate team

**He aha tā mātou | What can we offer?**

In return, you will work for an organisation that places huge importance and focus on its people, where the sky is the limit for development and career opportunities. You will work in a successful and supportive team environment and be a part of the growth story that is ASB.

ASB is committed to fostering a culture where people are engaged, passionate and valued - living our values every day is integral to achieving our purpose. In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve and utilise their skills, while being empowered to make decisions.

**Me pēhea te tono | How to apply?**

**Job Details**:
**Reference #**
- VP156001**Posted on**
- 31 Jan 2024**Closes on**
- 07 Feb 2024 12:00**Location(s)**
- North Wharf, Hamilton, Christchurch**Company**
- ASB Bank**Expertise**
- AML, Compliance, Customer Service / Sales**Work type(s)**
- Full Time

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