Sales Support Manager

4 weeks ago


Auckland City, New Zealand The Warehouse Full time

Company Description

Founded in 1982 by Sir Stephen Tindall, the first ‘red shed’ challenged established retailers and proved popular with customers as a result of its simple style, and wide range of products at bargain prices. The Warehouse has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand.

Our large footprint and strong community support, are just some of the things that makes The Warehouse the store of choice for over 90% of New Zealanders and we're really proud of that

**Job Description**:
As Sales Support Manager, you will play a key role by leading and developing your team in all customer critical processes. You'll be responsible for the "Front End", including Checkouts, Loss Prevention and Administration/Cashier.

We're looking for a role model for service excellence who has a proven track record of delivering high levels of performance through your people. You're someone who can 'make things happen' and who can land multiple projects through your team. We need someone who has a desire to be the best you can be and be motivated enough to get others to feel the same through effective coaching.

Reporting to the Store Manager, you will:

- Ensure Internal Audit standards are met and take the lead role in Worksafe administration.
- Deliver the Labour Objectives.
- Ensure efficient checkout and cash management processes are adhered to.
- Ensure effective loss prevention practices throughout the store.
- Lead, coach, recruit and motivate the team to success.

**Qualifications**:
Ideally you will;
- be self-driven
- have the ability to interpret and execute plans.
- have good written and verbal communication skills
- be a confident leader with proven experience.
- have a good understanding of cash / checkout procedures and product services.

Additional Information

Our passion for making the desirable affordable for customers and for treating the community and environment with care and respect make us unique as a company. If this fits with your values and you are excited about retail, then we would love to hear from you

We offer a competitive salary as well as benefits like having your birthday day off and a team discount card for use across The Warehouse Group brands. We also have many career opportunities that come with working for one of New Zealand's largest General Merchandise retailers We really do believe in retail as a career.

If you love working with people and enjoy the challenge of a dynamic workplace where every day brings fresh challenges then it is the time to take the next step in your retail management career



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