Sales & Systems Support Manager

3 weeks ago


Auckland City, New Zealand Cohesion Consulting Full time

Take ownership of sales systems and training for this high performing business
- Exciting career opportunity in a young, dynamic team
- Competitive salary plus parking

This leading national sales organisation is looking for an outstanding Sales & Systems Support Manager to join their Head Office. You will act as an enabler, helping the sales team to achieve and surpass their sales targets by providing sales and systems support and training where needed.

**The role**
You will be utilising strong systems and process skills to provide IT focused business support to the Managing Director whilst delivering sales and business-related projects. Working closely with marketing and sales administration, you will ensure the sales staff are adhering to best practice plus you will be delivering training where appropriate.

More specifically you will be responsible for:

- Supporting the Managing Director, and business partners, with systems and processes around recruitment planning, selection, and induction of brokers
- Owning and developing the CRM system to support business partners and brokers and deliver related training and materials
- As a CRM super user, you will act as a first port of call for all and any systems-based staff queries
- Owning and maintaining key business policies
- Database management utilising advanced Excel skills
- Reviewing and implementing improvements to the sales process to actively contribute to achieving business and sales targets
- Contributing to sales planning and development of best practice
- Working with external providers around improvements and optimisation including website and infrastructure
- Communicating work status updates and ensuring all parties are informed in a timely manner.

**Your background**
- Proven CRM or equivalent Sales Management System experience (Property Suite experience an advantage)
- Experience providing business support and managing customer relationships
- Product and industry knowledge with 2+ years in a sales support role.

**Your personal attributes**
- ‘Out of the Box’ thinking coupled with strong initiative
- IT savvy with a strong IT base knowledge (advanced Excel essential)
- Highly effective communicator.

For further information, please contact Cohesion, Liz Sellar 021 968 039 and quote reference 1352104



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