Senior Account Manager

3 weeks ago

Auckland City, New Zealand Hall's Group Full time

Advance your career within the transport industry
- Enjoy a fantastic team environment, training and progression
- Succeed in an ongoing learning environment

**Senior Account Manager**

If you are passionate about people and building strong, lasting business relationships with customers, then you should consider joining our fantastic team.

We're passionate about our role in New Zealand, delivering the finest of Kiwi food, and it's our people in depots and out on the road every day who work vigilantly to ensure the safety and freshness of the product we store or deliver. Our people drive our business, literally

As our Senior Account Manager you will be responsible for managing a portfolio of key customers, developing strong client relationships, and working with the customer to support their strategic objectives. As a primary relationship owner for some of our top tier clients you will endeavour to ensure that clients derive maximum value from our services, supporting our business aspirations for retention and growth. You will assist the GM Sales in growing Halls Group market share through the delivery of customer acquisition and client retention strategies and developing plans for delivering the best financial outcomes for the business. You will have a sound understanding of the New Zealand cold chain market and be able to identify and target business growth opportunities.

Working with key clients, this role is tasked with driving growth within our existing client base as well as identifying and securing new business. The Senior Account Manager will assist the team in the preparation of cost-effective transport and storage solutions to ensure operations are able to deliver customer requirements, and actively support the team in preparation of EOI and RFP responses for new and existing business.

**What would you be doing?**
- Manage multiple key accounts and develop positive working relationships
- Ensuring that all opportunities for appropriate and profitable growth are being considered and developed within both existing client base and new opportunities
- Assisting your colleagues in the Sales team with existing and new business opportunities as required.
- Participating in the annual sales budget review cycle and strategic planning activities and supporting the General Manager Sales and the wider Executive team
- Working collaboratively with Operational management to assist in improving service quality and company performance
- Building a strong understanding of transport companies operating in the chilled and frozen freight market.
- Preparing and producing reports within deadlines to the General Manager Sales
- Maintain customer data in the CRM system, and assist other Account Managers and customer service team members where required

**What you'll need to be brilliant**:

- Ideally a relevant Tertiary Qualification (e.g. Sales related; Finance) or equivalent experience
- 5+ years of proven Sales experience within a FMCG environment, or an operations background where sales has played a key part of your role
- Working knowledge of logistics
- Demonstrable record in working with customers and gaining an understanding of their needs
- Understanding of financial and commercial implications for business success
- Proven administrative management

To succeed in this role, you will be passionate about people and customers, knowledgeable about the transport and logistics industry, and be commercially and sales focused. You will have a demonstrable track record of partnering strategically with your customers to grow market share, revenue, and profit.

**What Halls can offer you**
- The opportunity to work within a great team and culture
- A competitive salary and company vehicle
- Career stability and the opportunity to develop within a rapidly growing company
- Access to PERKS app - offering discounts in 40+ stores
- Work in an environment that prides itself on keeping our people safe, in site and on the road.

**About Halls Group**:
Hall's is a fast-growing transport company specializing in refrigerated transport and logistics. We're well established across New Zealand, with a high profile and a focus on providing quality customer service.

Our committed drivers and teams represent typical New Zealand values and work hard to service our customers and 'deliver the goods'.

We're proud of the work we do and passionate about making a real difference to people's lives.

At Hall's we want all our staff to go home safely every day. To help achieve this, we have a comprehensive Health and Safety Plan in place to protect us all, including pre-employment medicals and drug testing.

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