Practice Lead

7 months ago

Auckland City, New Zealand Mercury Full time

Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Taking care of tomorrow: connecting people and place today.

Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwi than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose which pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.

Our adaptive culture and growth mindset enables us to use our skills, knowledge and experience interchangeably across different roles in the organisation, going where the work is and doing what matters most. We encourage curiosity, experimentation, learning and self-awareness and provide the freedom to learn and opportunities to grow and develop.

**Our Opportunity**:
We value our people and strive to provide the tools and environment they need to thrive. We're looking for a strategic, and passionate leader to join us as the Practice Lead for Learning & Development.

In this exciting new role, you'll collaborate with key stakeholders to set the strategic roadmap and shape the future of Learning & Development within the Customer business unit, and across Mercury. You'll ensure we have the right capabilities, tools, and technology to support our value stream squads.

In addition to the growth of the L&D "craft", as Practice Lead, you'll be expected to align our people around key norms that will ensure that the Practice is pulling in the same direction and importantly, that it is an enjoyable environment to work within.

Your mission: leverage your strong people leadership skills, uniting our people on a common journey to grow capability and drive L&D forward with creativity and strategic vision.

**Key responsibilities include**:

- Set the strategic roadmap for L&D across the business
- Define professional standards and best practice
- Play a critical role in developing tools and mindsets aligned to Adaptive WoW
- Develop a skills map for the Practice and create development plans
- Promote cross-pollination of skills and experiences between value stream squads
- Shape the learning technology ecosystem for future needs
- Conduct external research to keep us ahead in the L&D industry
- Collaborate with People Experience and other L&D functions to build and maintain an organisation thriving Community of Practice.

**Who You Are**:

- Experienced in strategic planning and L&D for large, multi-discipline units
- A pro at establishing and leading practices in an adaptive and agile environment
- A strong people leader, experienced in coaching, and mentoring
- Skilled in adaptive leadership, providing autonomy and clarity
- Passionate about the L&D craft, growing people, and staying ahead of industry trends
- Excellent at building relationships and creating organizational alignment.

**Why You'll Love It Here (full benefits are listed on our Career Page)**:

- Flexibility to work from home and collaborate in the office (this role can be based at any of our Mercury offices; Auckland, Hamilton, Tauranga and Oamaru).
- A dynamic, supportive team environment.
- Additional 5 days leave per annum (MyDays)
- $400 one off tax-free payment towards setting up your home office
- A diverse workplace where your unique abilities and talents will be recognised and encouraged
- Annual salary reviews with excellent parental leave policy, with the option to purchase additional leave
- The opportunities, career paths and facilities associated with working for one of New Zealand's largest multi-utility providers
- Flexible working policy - The autonomy and trust to work flexibly from our purpose-built premises and from home, recognising the value of this flexibility in the modern world
- Discounted health insurance and free life and income insurance
- Excellent well-being programme including up to $100 annual check ups and confidential assistance programme
- Gender affirmation leave and supportive bereavement leave to be taken when you lose anyone close to you, including your pet

**Interview Questions**:
To help you be your best in our interviews, below are some key questions we intend to ask. Additional questions will be asked based on the requirements of the role.
- Can you provide an example of a time when you were leading a team, project, or work item, and you could feel that the team was in disagreement with your direction or decision. How did you approach it?
- Give us an example when you brought a significant change to team/teams or part of the organisation that resulted in improved performance.
- Talk me through an example of designing a strategy or strategic initiative that aligned learning and development with the overarching business strategy. What is the next on the horizon for L&D and how would your strategy or initiative fit with this, or need to adapt/pivot?

Should you require any assistance in preparing for the interview, please reach out in c

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