Change Management Practice Lead

4 months ago

Auckland City, New Zealand ANZ Banking Group Full time

**Req ID**: 71580
**Department**: NZ Strategic Execution Delivery & Change
**Division**: New Zealand
**Location**: Auckland or Wellington
Ko Mātou - About Us
Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Mō te tūranga - About the role
As a Change Management Practice Lead in ANZ’s Delivery & Change Centre of Excellence, you’ll play a key role in providing deep craft leadership and team direction across the Change Management Practice and leading the development and implementation of critical change initiatives across a range of strategically prioritised programs and projects. This is a newly established role in our Change Management Practice and will be instrumental in building ANZ’s Change Management capability and ensuring we continue to build and leverage best-in-class change management practices.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Location**: Auckland and Wellington (We’re seeking a Lead in each location)
**Role Type**: Permanent, Fulltime
Ka aha tō rā e kite ai? - What will your day look like
**As a Change Management Practice Leader, you will**:
Define key Change Management capabilities to elevate change delivery and support the evolution of our Change Management Practice
Support the delivery of strategic, business-critical change across the bank ensuring consistent practices, minimising risks and optimising outcomes
Drive operational excellence across the business by utilising optimum change management tools and techniques and promoting a culture of change readiness and continuous improvement
Network with key senior and business stakeholders to develop and manage change and communications, support critical decision making and shape strategic solutions
Lead the segmentation, analysis of key stakeholder groups at a programme level, developing targeted change interventions to build awareness, knowledge, engagement and adoption to deliver programme objectives
Seek out information to manage risk effectively ensuring strong change management risk governance and strict adherence to policies and regulations
Stay informed of industry best practices in change management, ensuring the team are supported to develop and grow their capabilities.
Ōu Pūkenga? - What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Significant enterprise Change Management experience with a strong track record in managing transformational and strategic change across large complex environments
Deep Change Management team leadership experience with an ability to deliver coaching and support change craft capability development, leaning in to work alongside team members, sponsors and leaders to solve issues and resolve project roadblocks
Demonstrated experience in the development of enterprise change heatmaps to ensure that the level of change across the business is manageable from a delivery and implementation perspective
Ability to identify operational gaps and opportunities, and build change management capability across a business
Strong familiarity with Change Management best practices, frameworks and methodologies including experience working in Agile environments
Formal Change Management qualification would be highly advantageous for this role and 10+ years of strong and demonstrable change management design, delivery and embedment.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
He aha te take e uru ai koe ki a mātou? - So, why join us?
From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.
We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy c

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