Customer Service Administrator

2 weeks ago


Auckland City, New Zealand 84 recruitment Full time

Our client is a key player in the home furnishings space with a range of products available across retail spaces through to custom blinds and curtains. They have recently opened their brand-new flagship store in Penrose and are on the hunt for an Administrator to join the team

This role is a full time temporary position with the potential to go permanent

To provide excellent customer service and administrative support for the processing of New build Tender quotes and sales orders ensuring our clients have a seamless end-to-end experience within set time frames.
- To provide excellent customer service to all customers, through a range of communication channels.
- Database management and sales order processing for New Build Homes.
- Work with internal Installation team to ensure jobs are booked and undertaken within set time frames.
- Expand the relationships with new and existing customers by developing a thorough understanding of key clients' needs and requirements and preparing well thought out solutions.
- Prepare and provide accurate quotes, mostly based off plans, ensuring budgeted margins are delivered.
- Effectively communicate customer needs and resolve any issues ensuring a clear understanding of customer expectations.
- Strong administrative skills - minimum of three years' experience.
- Ability to read and interpret building plans.
- Experience managing quotes and tenders is strongly desirable.
- Excellent attention to detail.
- Excellent communication and presentation skills.
- Great literacy and numeracy skills.
- The ability to solve problems and communicate desired outcomes.
- Must have valid NZ working rights for this role.

**What's in it for you?**
- Ongoing contract with the potential to go permanent
- Work with a great team who offer excellent culture.
- Competitive hourly rate +8% holiday pay
- Parking on site/close to local shops and public transport.

**Please note - to be considered for this role, you must be immediately available to start work**

Please **APPLY NOW**
Sarah Lewis, Senior Recruitment Consultant at 84 Recruitment



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